Hey nick, how would you handle this?
1. Customer's computer won't boot, says it has a missing mup.dll
Do you a - quote him a worst-case price?
b - charge him by the hour?
I'm in the middle of a real time-consumer. The setup-> repair option is not
available while booting from the Windows XP CD that came with the HP MAchine.
Running the recovery console I thought I fixed it. It booted, then this
morning it was once again dead.
I tried copying files from the computer but got "access denied" errors in
recovery console. I hear this is because there wasn't a security policy set up
before the computer crashed.
Of course now I'm getting, "I could have bought a new computer for the price
you're charging me". Which is true, but it's also true that a funeral is
cheaper than Chemo.
To make matters worse, Carbonite didn't seem to backup some files thinking they
were windows system files.
What a mess.
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