*Hi,
Please find the requirement below and answer ASAP with updated resume and
contact details to [email protected] ...Thanks a lot...
------------------------------------------------------------
Resumes with the following information will be given preference.

Full Name:
Current Location:
Relocation:
Availability:
Work Authorization in US:
Contact Number:
Email:
Rate on C2C:

Please ensure all candidates have all skills listed under "Required Skills"
on their resume.
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WebSphere Administrator with Telecommunications exp
Client : *T-Mobile
*Location *: Seattle WA
*There are 2 positions,*
*Duration :* 1 year long contracts.

*Keys: Extensive Websphere experience is key.  Wireless background is a
plus.  Excellent communication skills are a must.

Job Description: *
An Application Support Analyst III has in-depth experience, knowledge and
skills in an application support discipline (Message Processing, Mediations,
Provisioning, Billing, Web, Middleware, Retail Activation Systems, Payment
Processing, etc.).
An Analyst III is able to work independently on escalated issues and
prioritizes, investigates and resolves them with minimal guidance from
others.
They function as the technical leads of their teams.
Occasionally an Analyst III will be given opportunities to lead teams and
projects to resolve complex technical issues.

*Primary Duties and Responsibilities:*
Proactively suggest ways of improving system stability, availability,
performance and reliability
Provide Subject Matter Expertise in a core functional Application Support
Discipline (Message Processing, Mediations, Provisioning, Billing, Web,
Middleware, Retail Activation Systems, Payment Processing, etc.)
Ability to prioritize and resolve multiple complex and critical issues.
Forecasts and plans for supporting both applications functionality and
capacity requirements in a rapidly growing, changing and complex
environment.
Protect and insure the stability of the operational systems as well as
maintain the integrity of the data they contain
Assist in determining the impact of operational issues and provide input
into their resolution via data extraction and quantification
Coordinate and prioritize all escalated activities, including testing,
project management and implementation of system upgrades, enhancements, and
bug fixes.
Assess critical path and assist in implementation of any project required by
the business
Available to provide 24 X7 support as required

*Secondary Duties and Responsibilities:*
Transfer knowledge to other members of your team as well as across to other
groups
Assist in testing of new software as escalated
On-call rotation to support operational issues

*Minimum Required Skills / Competencies: Functional/Technical Skills:*
Must be proficient in IBM WebSphere
Proactively review infrastructure changes and assess the risk
Communicate changes and potential risks
Conduct self-directed investigations into data irregularities, and
proactively identify and resolve potential system problems
Identify sources and trends of technical problems to prevent future
occurrences.
Serve as an escalation point for difficult problems and complex inquiries.
Act as a peer group leader to and help train staff.
Resolve day-to-day support issues ensuring effective and timely resolution.
Resolve conflicts and trace errors
Take ownership of the issues, through root cause analysis and resolution

Develop solid relationships with infrastructure/operational teams and
leverage the relationships to improve system stability and availability
Available to provide 24/7 support as required

*Experience:*
Telecommunications experience required (4 to 6 years preferred).
Strong experience working with Oracle on Unix using command line and GUI SQL
tools.
Strong knowledge of relational database design and support, including the
support of large carrier class enterprise software systems.
System Analysis experience in the support/operation of a  large carrier
class enterprise software system, preferably in a wireless environment.
Experience in testing, quality and change management methodologies.
Previous experience in 24hrs/day, 7days/week systems support capacity.
Experience in troubleshooting customer related issues and managing customer
relationships required (4 to 6 years preferred) .
Extensive experience with revenue reporting and accounting.
Business systems analytical experience required (4 to 6 years preferred

*Education/Vocational Training:*
4 year degree (In Information Technology related field preferred) or
equivalent work experience

*Shift / scheduled hours: 8-5 M-F *
-----------------------------------------------------------------


-- 
Regards,

SHASHI
OSAIR Technologies
[email protected]

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