Must be local in NC
SQL DBA with Call Center Experience
Rate: 45 hr C2C
Duration: 1year
Location: charlotte, NC
F2F Required after Telephonic
Job Classification: Database Analyst
***Call Center Experience is Mandatory***
SQL Server DBA:
Plans, analyzes, designs, implements, maintains, and controls the
organization's databases. Consults with and provides guidance to database
users and client groups, often recommending tactical and strategic
solutions. Performs moderately complex server-class database activities
across various platforms and environments including one or more of the
following:
business requirement identification and analysis;
data modeling and/or mapping;
logical, and/or physical database design;
moderate to complex programming and coding to automate and/or support
the database environment;
analyzing database metrics and assisting with capacity planning;
planning, testing, configuration and execution of installations, upgrades
and migrations; and implementing security controls.
May participate in the development of data/ database architectures and
management policies, procedures and standards;
Will lead multiple complex projects.
4 year degree in IT or related field and 5+ years related experience
or equivalent combination of education and experience
Responsibilities:
Responsible for Stored procedure development in SQL Server environment
Responsible for improvement and maintenance of the databases to include
rollout and upgrades Responsible for troubleshooting and problem solving of
SQL and Oracle development Monitoring and developing of new monitoring tools
and strategies Assists in after hours work for deployments, installs and
fixes Maintenance/support of database and reporting server environment
Minimum Qualifications:
***Call Center Experience is Mandatory*** Strong SQL Server 2005/2008 DBA
experience Moderate Oracle 10g experience Experience managing & working with
large databases In depth knowledge of database systems in a Data Warehousing
environment Familiar with SSIS, SSRS and SSAS Advanced SQL skills
Understanding of reporting solutions Strong communication skills written and
verbal, with multitasking capabilities, and a good sense of urgency and
prioritization Strong follow through with little supervision
Preferred Skills:
Understanding of VoIP
Genesys knowledge
Web technologies
Reporting technologies
Monitoring methodologies
IVR background &/or CTI background
Thanks and Regards,
Amrutha
Aim Computer Consulting
N. Laurel Park Drive,
Suite #513,
Livonia, MI-48152
734-591-3562 Extn.1+167
Fax: 7344182598
<mailto:amru...@aim-cc.com> amru...@aim-cc.com
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