*Hi All,* *Please check and let me know*
*Kindly mail me at [email protected] <[email protected]>* *Title: Service Now Business Analyst* *Mode: Phone and F2F* *Location: ANN ARBOR, MI area. * *Long-term contract.* *SUMMARY:* The Business Analyst works with stakeholders from all business units and related third parties to define and document business process and software requirements for technology initiatives including in-store point of sale systems, above store menu management systems, and online web reporting systems. The Business Analyst is responsible for communication and collaboration between the business and I.T. *GENERAL RESPONSIBILITIES* · Accountable for the functional design of software development projects. · Leads the collaboration with business customers to identify requirements, communicate the business vision, documents risks and assumptions, develop the solution scope, and estimates cost and timings. · Decompose, refine, and document requirements using appropriate graphical & textual techniques, including use cases, diagrams, process models, wireframes, functional and technical specifications. · Translates user requirements into specifications, and business use cases. · Participates in architecting the logical design of the system with the technical team, including screen design and specifications, data modeling, and documentation of logical processing flows. · Participate in QA process. · Works closely with the Project Managers for overall coordination of project activities. · Communicate new requests received from the client to the project leadership teams. · Facilitate working sessions to drive and define new requirements or changes. · Develop business relationships with key representatives from Domino’s corporate, franchise and international organizations. · Solicit feedback on design, functionality, and priority of new features from business representatives. *REQUIRED QUALIFICATIONS* · At least 5 years’ experience as a BA on the ServiceNow platform with experience in at least the following modules: Incident, Request, Change, Problem, and Knowledge · At least five years of experience with business and technical requirements analysis, business process modeling/mapping, methodology development and data modeling. · Experience in at least two large scale ServiceNow implementations · Demonstrated understanding and experience using Agile methodology · Superior oral and written communications skills. · Proven experience designing and executing User Acceptance Testing · Proven experience designing and executing End User Training · Demonstrated experience working with and a deep understanding of CMDB · Ability to create systematic and manual operations procedures in both technical and user-friendly language. · Demonstrated effectiveness in a fast-paced rapidly changing environment. · Strong active listening skills. · Excellent organization and management skills. · Ability to work collaboratively on multi-disciplinary teams. · Ability to multitask on a variety of projects. · Self-starter. · Experience in Helsinki a plus · Experience with implementing ServiceNow Mobile a plus · Experience with the HR Module a plus · Experience with systems integration a plus -- Thanks Nikhil Prasad [email protected] 201-620-9700*130 Apetan Consulting LLC -- You received this message because you are subscribed to the Google Groups "project managment" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/project-managment. For more options, visit https://groups.google.com/d/optout.
