HI, Please find the job details below, please look for consultants who worked on Long Term Projects preferably big consulting firms like ServiceNow, KPMG, etc.
*Position: ServiceNow Business AnalystDuration: 12+ Months* *Location: NYC, NY (Onsite)* *Job Description :* The ServiceNow Functional Consultant / ServiceNow Business Analyst position is a techno-functional role responsible for providing guidance and consulting to clients on solutions leveraging the ServiceNow platform. The consultant contributes to the implementation of ServiceNow solution and takes overall ownership for the quality of the business & technical requirements delivered to the customer. *Key Areas of Responsibility* * Participates in the gathering of business requirements and helps users assess relative priorities for both business process and technology solutions. * Document business and system requirements, functional designs, process flows, and test plans for ServiceNow. * Conducts system testing and facilitates user acceptance testing. * Works collaboratively with peers to coordinate the overall delivery of ServiceNow solutions to the business groups. * Develops working knowledge of the client s industry and uses this information to support continuous improvement initiatives. *Technical Expertise:* * Extensive knowledge of ServiceNow platform and applications * Business analysis, Gap analysis on ITSM Tools (ServiceNow is a must) * Strong knowledge on ITIL process methodologies * Well-versed in SDLC methodologies: Agile, Waterfall * Amazing ability to perform: Requirements gathering, Process mapping via ITIL, Business process reengineering. * Strong communication skills & able manage communication with customer & offshore teams. *Key Areas of Responsibility* * Define, at an architectural and design level of detail, technical solutions aligned with our clients business problems and ServiceNow Implementation Best Practices * Understand customer requirements, translate to solutions, and communicate to clients * Write/estimate Stories, and own overall quality and delivery of the solution; may perform a portion of development on Stories that cannot be delegated * Responsible for Sprint demos and delivery of additional development artifacts, documentation, and knowledge transfer activities if purchased by the client * Help mentor Developers and Technical Consultants in relation to technical design standards and implementation of best practices * Maintain proficient knowledge of the ServiceNow platform and products via webinars, case study, training, and all other resources available * Perform research into technology partner or other vendor solutions in context of client requirements for integration * Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements * Provide mentorship and guidance to other members of the team * Other duties and responsibilities as assigned *QualificationsEducation and/or Experience Qualifications* * 5+ years working on the ServiceNow platform and 10+ years of Industry experience * ServiceNow Certified System Administrator *Required Qualifications* * Active listening skills, respecting others point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational) * Demonstrated ability to influence and consult (providing options with pros, cons, and risks) while helping in solving business processes and/or technical problems. * Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity * Ownership, accountability, and attention to detail in all work efforts * Maturity, professionalism, and judgment; ability to excel with minimum supervision * Commitment to customer satisfaction and supports our brand promise. *Preferred Qualifications* * Degree or equivalent, preferably in Computer Science or Information Technology, * ITIL Foundations Certification -- Regards ALAGESHWARAN T Talent Acquisition Specialist [image: Email] : alageshwara...@qbrainx.com [image: Profile] : LinkedIn Profile <https://www.linkedin.com/in/alagesh-waran11/> -- You received this message because you are subscribed to the Google Groups "project managment" group. To unsubscribe from this group and stop receiving emails from it, send an email to project-managment+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/project-managment/CAGEUQeugWHg91rdnWTSSmiNYienox%3D_wEBFsKF4kAAkd2jnduQ%40mail.gmail.com.
