Eric H. Jung wrote:
> Hi,
>
> How would you handle belligerent users? I'm referring specifically to this
> thread
> http://z9.invisionfree.com/foxyproxy/index.php?showtopic=573
> (This is a forum dedicated to support of one of my extensions, FoxyProxy).
My approach is to be polite as possible, even in the face of apparent
provocation. Stick to the facts ("I haven't had time to do it yet") and
ignore insults.
Just my view, of course.
Matthew
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