Hi Matt

Thank you for your reply. Yes I can have jira notify oncall on ticket, but 
from architecture perspective , this kind of work should belong to 
the centralized alert or event centor. So it's better implement in alert or 
event centor(Alert manager). Jira is only one Scenario.

在2021年3月17日星期三 UTC+8 下午8:51:17<[email protected]> 写道:

> I don't think you can do that sharing. Can't you have jira notify oncall 
> on ticket creation? 
>
> --Matt
>
> On Wed, Mar 17, 2021, 07:48 tao fu <[email protected]> wrote:
>
>> Hi 
>>
>> I'm trying to share task id between Jira receiver and email receiver. But 
>> I can't find any reference.  Seems I can't share the task id between Jira 
>> receiver and email receiver.
>>
>> This is the Scenario:  when a alert fired, I want to creat  a Jira task 
>> to tracing the issue, then send the task id to the operator.  
>>
>> Is it possible to implement the process by using alert manager? Is 
>> possible, could you please  share some idea? 
>>
>> Thanks in advance~!
>>
>> Best regards
>>
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>>
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