Hi Paras,

Could you share more information about your setup:

* What's the alerting rule that isn't working as intended?
* For how long were the hosts down without getting alerted on?
* What did the underlying metrics (e.g. "up" for the exporter's own scrape
health and "probe_success" for the backend probe health) collected by the
Blackbox Exporter look like at the time when the alert should have been
firing, but didn't?

One possibility is that your Blackbox exporter itself couldn't be scraped
anymore, in which case its "up" metric would be 0 and the "probe_success"
metric would be absent (and thus any alerts based on that metric would
never fire).

Regards,
Julius

On Thu, Sep 15, 2022 at 6:33 PM Paras pradhan <[email protected]>
wrote:

> Hello,
>
> We use prometheus , alertmanager and blackbox-exporter to check hosts if
> they respond to icmp. Host counts are 1K+.  We noticed sometimes and
> randomly  the alerts are not generated (prometheus dashboard --> alerts)
> when the hosts/targets are actually down. Restarting prometheus,
> alertmanager and blackbox-exports fixes the issue. Don't see anything that
> standouts in the logs. How do I troubleshoot and is there anything like
> cache data in prometheus that needs to be cleared?
>
> Thanks
> Paras.
>
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-- 
Julius Volz
PromLabs - promlabs.com

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