Thank you so much Brian, the solution works out fine and mails are being
sent after testing. I am glad i came across this group

On Fri, 11 Oct 2024 at 15:58, 'Brian Candler' via Prometheus Users <
[email protected]> wrote:

> Ah right: at the very top level you must specify a catch-all receiver (in
> case no route matches). At lower levels in the tree you don't need to.
>
> So just include one:
>
> route:
>   receiver: send_mail    # just to keep alertmanager happy, this will
> never be used
>   routes:
>     - receiver: send_email
>       continue: true
>     - receiver: send_email2
>
> > is it possible to have just one send_email reciever configured for two
> email addresses?
>
> Yes, as I showed in my first response
> <https://groups.google.com/g/prometheus-users/c/i0TwbBrlp7o/m/4X6bJsSNAAAJ>
> .
>
> receivers:
> - name: send_email
>   email_configs:
>   - to: [email protected] <https://groups.google.com/>
>     send_resolved: true
>   - to: [email protected] <https://groups.google.com/>
>     send_resolved: true
>
> On Friday 11 October 2024 at 14:54:01 UTC+1 Chinelo Ufondu wrote:
>
>> Thank you for your email, I had omitted the receiver and tried this below
>> and it came up with an error message that i must specify a default receiver
>> route:
>>   routes: [ { receiver: send_email, continue: true}, { receiver:
>> send_email2 } ]
>> Plus in your last statement, is it possible to have just one send_email
>> reciever configured for two email addresses?
>>
>> On Thu, 10 Oct 2024 at 13:32, 'Brian Candler' via Prometheus Users <
>> [email protected]> wrote:
>>
>>> route:
>>>   receiver: send_email
>>>   routes:
>>>     - receiver: send_email2
>>>
>>> That route will only ever send to send_mail2. Why?
>>>
>>> "routes" are child routes of this route. When processing a given routing
>>> rule, alertmanager scans through all the child routes in turn, and the
>>> first one which matches is used. Only if *none* of them match, does it fall
>>> back to using the "receiver" at the top level of the routing rule.
>>>
>>> In your case, there is one child rule, and it always matches (because it
>>> has no conditions). It sends the mail to send_email2, and then terminates.
>>> Nothing more happens, and the fallback "receiver" is never used.
>>>
>>> If you want to send to both, then you would have two child routes:
>>>
>>> route:
>>>   receiver: dontcare    # you can omit this line entirely (it's never
>>> used)
>>>   routes:
>>>     - receiver: send_email
>>>       continue: true
>>>     - receiver: send_email2
>>>
>>> "continue: true" is required so that after matching the first route, it
>>> continues to the next one instead of giving up immediately.
>>>
>>> You can write this in a more compact one-line form where [ ... ] is a
>>> list and { ... } is an object:
>>>
>>> route:
>>>   routes: [ { receiver: send_email, continue: true}, { receiver:
>>> send_email2 } ]
>>>
>>> ...and that's what I showed before.
>>>
>>> But if all your alerts need to go to both E-mail addresses, it would be
>>> simpler to have a single "send_email" receiver with two E-mail addresses.
>>>
>>> --
>>>
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>>> .
>>>
>> --
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