Hi List,
As most of you already know PT uses the "audio midi setup" for Midi
communication to external Midi devices.
If you have not yet ran the app go to your utilities folder and give
it a whirl!
After you take a peek at it you will notice that after you get past
the empty scroll area " where the midi devices are located By the way
you have to grab the mouse and randomly drag on it to get a midi
device selected" but after that the tool bar selections become
available.
Then the midi device options are pretty much usable.
below is some of my exchanges with apple since i have a current apple
care" contract.
Jon from apple mentioned that the more they know about the issue the
quicker it will get fixed!
I have a rack full of midi modules I am not ready to ditch yet and I
am sure I am not alone!
We need to start emailing apple.
Talk soon
Begin forwarded message:
That is correct chuck,
We verified the issue, and submitted a ticket to the development team,
hopeing that in future updates there may be a resolution for the audio
midi setup up
On Sep 23, 2010, at 11:56 AM, Chuck Reichel wrote:
Hi Jon,
Are you talking about the Audio Midi Set up? That was "escalated to
development"?
Or the to-do list issue?
Thanks for addressing the broken AMS app.
Talk soon
On Sep 23, 2010, at 2:16 PM, Jon Molyneaux wrote:
Hey like i was mentioning before, Engineers replicated same exact
issue, and they've gone ahead and escalated to development and
hopefully it will be fixed in a future release, unfortunately i didn't
get a follow up regarding logic
Thanks,
Jon, Senior Advisor
On Sep 21, 2010, at 7:53 AM, Chuck Reichel wrote:
Hi Jon,
I received your voicemail but it was hard to understand.
Could you email me back whats up with the Audio Midi Setup?
Talk soon
Chuck Reichel
954-742-0019
On Sep 7, 2010, at 8:46 AM, Chuck Reichel wrote:
Hi Jon,
Great talking yesterday!
Here is whats going on with Audio Midi setup so far.
Have you found any work around? ?
I am having problems with VoiceOver and the audio midi setup "AMS".
VoiceOver can read the tool bar items but the area that has the midi
instruments is "totally invisible to Voiceover.
It just says "empty scroll area & My wife who has excellent site
verified that there is several midi instruments in side it!
Can you get this fixed?
I am using a mac pro quad core running snow Leopard 10.6.3
with a Avid Digidesign pro tools hd3 system installed on it. I
absolutely need access to these parts of the midi set up window.
Also so do thousands of other Blind midi users.
May be Apple don't know that the Audio Midi setup application is
broken.
Thanks again.
On Sep 2, 2010, at 5:29 PM, Jon Molyneaux wrote:
Here's my contact information
Sincerely,
Jon Molyneaux
Apple
P. S. If you wish to reach me regarding this case, please contact me
at 1-877-388-0879 ext. 34001. I currently work Sunday-Thursday 9:15 am
to 6:15 pm PST. If you reach my voicemail, please leave your name,
phone number, case number and the best time to reach you. If you
prefer--or if you need assistance with a different issue--please
contact Apple at 1-800-MY-APPLE (1-800-692-7753) or http://www.apple.com/support
.
Have you been introduced to Apple Expert?
Jump start your next support call by creating a case online first. Let
us know the best time to reach you, and we'll connect you to an Apple
Expert with the answers. Check out Apple Expert today!
http://www.apple.com/support/expert
(Available only in the United States and Canada)
Sincerely,
Jon Molyneaux
Chuck Reichel
954-742-0019
www.SoundPictureRecording.com
