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> On 09 Dec 2015, at 13:20, Darwin May <[email protected]> wrote:
> 
> Hello, I am having issues with my ILok for some reason. When I did the demo 
> of ProTools I had no problem but when I go to install ProTools 12.3, and 
> other software. I cannot discover my eye lock device and the eye lock 
> manager. I did command L for location and try to arrow down to the device 
> like usual but all it would say is text, has anyone had any issues such as 
> this? Someone who is cited was able to click on my ILok for me but I could 
> not do it independently. Any help would be greatly appreciated.
> 
> Sent from my iPhone
> 
>> On Nov 13, 2015, at 3:24 PM, Slau Halatyn <[email protected]> wrote:
>> 
>> I just thought I'd point out something that might confuse people about 
>> logging into the iLok account with the iLok License Manager. When you launch 
>> the ILM, you need to log into your account. If you've previously checked the 
>> checkbox to remember your login name and password, all you need to do is hit 
>> Return and you'll be logged in. If you don't hit Return or you don't enter 
>> your login name and password, you won't be logged in but you will still be 
>> able to browse the contents of any connected iLok key. so, in other words, 
>> you can take a stranger's iLok, insert it and see the licenses on it. To be 
>> sure, you can't do anything to those licenses unless you know the login name 
>> and password for the account to which that iLok is registered. So, here's 
>> the thing: if you're not truly logged in, you'll see your own iLoks and 
>> recognize the contents and all but it will appear that your connected iLok 
>> or iLoks are registered to a different account. In fact, they're registered 
>> to your account but, until you log in, it'll appear as if they belong to 
>> another account. To make sure you've logged in, check the file menu and 
>> you'll see whether it says, "Sign In" or "Sign Out." Another way to force 
>> the login dialog to come up is, after launching, you can just hit Command-1. 
>> If you're already logged in, it'll simply take you to a list of all of your 
>> licenses but, if you're not logged in, you'll be faced with the login 
>> dialog. Again, checking the box to remember the login info will ensure that 
>> all you have to do is press return after launching the ILM and you should be 
>> fine.
>> 
>> HTH,
>> Slau
>> 
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