I am dealing with Ryan Thorpe as my sales representative at Sweetwater. He is emailing me at this time at night and does that often. Folks this is serious big-time helpful business as so many on this group has already said. With two years of tech-support Sweetwater should have the monopoly for Blind audio users. So many are without decided assistant I just feel the need to really drive this point home as Chris, Chuck and many others have said. I just bought my mackie Control surface knew to support Ryan and they may be able to give me the curve I need with logic Pro X as well. I have done business with Ryan Thorpe since 2009. Sweet water does not have a very high turnover and employees that means a lot as well they are happy and so are we the customer.
Ricky Prevatte LMBT1154 > On Feb 10, 2016, at 8:59 PM, Christopher-Mark Gilland <clgillan...@gmail.com> > wrote: > > I highly 100% agree with Ricky on this front! Their sales department, and > tech support both are absolutely steller! I honestly can say, I've been > doing business with them ever since I bought my copy of ProTools MPower 9 > with my Fasttrack C400 audio interface bundled+ILok combo. That was done in > May of 2012, if that tells you anything. Ever since then, I absolutely > refuse to buy recording gear anywhere else unless it be used, at which point, > before I buy it, I always call sweetwater first to tell them the item I'm > looking at, and show them what the seller is offering me, and for how much. > > I trust their judgement. If my sales rep, Matthew Fuller, tells me, Chris, > don't do it, this isn't a good buy, or it's not a good fit for you with your > workflow, then I won't do it. Also, they are very nonpushy. I told Matt > once that I found a product he wanted to sell me for a much cheaper price > online somewhere else, that was also brand new. He wasn't able to do a price > match, however he didn't try pressuring me to buy it instead through him so > he could get the money/sale. He told me that for him, it was all about me > making great sounding audio. He wasn't in it for the money. He's in it to > see me be successful. > > To me, I just found that very very humbling hearing that come from a sales > representative. That is basically the comment that broke the straw, and won > every ounce of my respect. So, yes yes yes yes, and again: yes! I > definitely agree with Ricky. Also, their payment option with the 3 easy > payment system, no credit check needed, pretty much, instant approval, has > also just put me totally over the top! And BTW, with that payment plan, no > interest! Zilch! None! Nada! > > 1-800-222-4700 > > Ask for Matthew Fuller, at extension 1284. > > Tell him Chris Gilland from Waxhaw North Carolina sent you. > > Chris. > > ----- Original Message ----- From: "Ricky Prevatte" <rickypreva...@gmail.com> > To: <ptaccess@googlegroups.com> > Sent: Wednesday, February 10, 2016 6:28 PM > Subject: Version 12 upgrade on the way > > > Well I ordered my Mackie and my ProTools upgrade from Sweetwater. I will have > to say the purpose of this is to encourage any person thinking of purchasing > or upgrading to do business with Sweetwater. Their tech-support is absolutely > wonderful we had a small problem and could not install my upgrade because of > the mistake my sales rep fixed it I have the code and we will get it done > when I get home. I have a fantastic upgraded studio with him audio midi > controller, Mackie universal control, and ProTools 12. So do not let fear of > bad service hold you back Sweetwater is doing a wonderful job. > > Ricky Prevatte LMBT1154 > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/d/optout. > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
