Hi Dónal,

I've seen no issues with the iLok License Manager. In fact, it has never 
changed behavior. What issue are you having?

Slau

> On Apr 24, 2017, at 1:35 PM, Donal Fitzpatrick <donal.fitzpatr...@dcu.ie> 
> wrote:
> 
> Hi Slau,
> 
> Yup I've had the login issues until a recent update.  I've now disabled it 
> completely.  On a related topic: how are you finding the iLok license manager 
> these days?  I still find it a challenge, I have to say.
> 
> Regards,
> 
> Dónal
>> On 24 Apr 2017, at 18:23, Slau Halatyn <slauhala...@gmail.com> wrote:
>> 
>> Hi Dónal,
>> Well, you're not the only one to have troubles. Sweetwater's engineers most 
>> often encourage users to simply disable the Application Manager because so 
>> many have had trouble with it. I've personally had no issues with it until 
>> only very recently but, when it works, it works great. VoiceOver 
>> compatibility leaves a lot to be desired but that's not even of most 
>> concern. It's when it locks up, regardless of VoiceOver, and simply won't 
>> allow you to log in, that's when it's a real problem. Others have 
>> experienced this quite a bit. I'd imagine , or at least hope, that Avid will 
>> revamp it and fix these issues. For now, there are bigger fish to fry but 
>> this is definitely a side dish.
>> Cheers,
>> Slau
>> 
>>> On Apr 24, 2017, at 10:03 AM, Donal Fitzpatrick <donal.fitzpatr...@dcu.ie> 
>>> wrote:
>>> 
>>> Hi there,
>>> Sadly, no joy with that whatsoever.  Interestingly, VO doesn't report 
>>> anything under the mouse once I execute the move.  I had thought of the 
>>> off-screen issue, but not the page-down solution.  However, even after 
>>> executing this command multiple times, no joy.  Tis most odd indeed.
>>> 
>>> Thanks a lot,
>>> 
>>> D
>>>> On 24 Apr 2017, at 14:45, Slau Halatyn <slauhala...@gmail.com> wrote:
>>>> 
>>>> Hi Dónal,
>>>> 
>>>> Depending upon where in the physical list the item appears, it might 
>>>> actually be off screen even though voiceOver will still read it. Since the 
>>>> Application Manager really only responds to mouse clicks rather than 
>>>> default actions, it's necessary to take steps to ensure things are visible 
>>>> when clicking. Do the following:
>>>> 
>>>> If you click "Download" or "Update" and the item doesn't change and 
>>>> nothing seems to happen, press the Page Down key on your keyboard and try 
>>>> the mouse click again. Use VO+Shift+Space Bar to click. If it still 
>>>> doesn't work, press Page Down again and try once more. If you happen to 
>>>> have a lot of plug-ins in the list, it might take several page down 
>>>> presses. For example, if there's an update to the White Boost plug-in, 
>>>> it's definitely going to be a few pages down. This all depends on your 
>>>> screen size and resolution, of course. Hope that helps.
>>>> 
>>>> Slau
>>>> 
>>>>> On Apr 24, 2017, at 8:00 AM, Donal Fitzpatrick <donal.fitzpatr...@dcu.ie> 
>>>>> wrote:
>>>>> 
>>>>> Hi all,
>>>>> 
>>>>> I'm having an issue downloading updates to plugins using the Avid 
>>>>> Application manager.  I am showing several updates, however when I try to 
>>>>> activate the "update" UI control nothing happens.  In order to activate, 
>>>>> I have tried when iLok is connected, and disconnected, to the USB port.  
>>>>> The actions I have used to "press" the update button are:
>>>>> 
>>>>> 1. vo-space;
>>>>> 2. routing mouse to the "update" text, and clicking with voiceover;
>>>>> 3. Routing keyboard to the "update" control, and then using both space 
>>>>> and Enter to try to activate.
>>>>> 
>>>>> Nothing happens at all.  Has anyone a workaround for this?
>>>>> 
>>>>> Many thanks,
>>>>> 
>>>>> Dónal
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