Hello ,
I have been trying to install Flo Tools on a MacBook Pro that is about a 
year or two old.  However, whenever I click on the Flo Tools installer, I 
receive a pop-up message that says *"The variable osName is not defined"*.  

[image: Image_20230206_134506_583.jpeg]

*Has anyone else run into this issue or have any idea how to fix it so that 
we can move forward with the Flo Tools installation process? * We have 
already installed iLok and Keyboard Maestro and tried to follow *these 
instructions <https://ptaccess.github.io/chapter02/> *to the best of our 
ability, but we keep running into the *"The variable osName is not 
defined" *pop-up message.  We have a current 2022.4 version of Pro Tools 
installed on the computer and are trying to download Flo Tools 2022.4

Any suggestions?

Much appreciated!
Marc San Marco

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