Hello , I have been trying to install Flo Tools on a MacBook Pro that is about a year or two old. However, whenever I click on the Flo Tools installer, I receive a pop-up message that says *"The variable osName is not defined"*.
[image: Image_20230206_134506_583.jpeg] *Has anyone else run into this issue or have any idea how to fix it so that we can move forward with the Flo Tools installation process? * We have already installed iLok and Keyboard Maestro and tried to follow *these instructions <https://ptaccess.github.io/chapter02/> *to the best of our ability, but we keep running into the *"The variable osName is not defined" *pop-up message. We have a current 2022.4 version of Pro Tools installed on the computer and are trying to download Flo Tools 2022.4 Any suggestions? Much appreciated! Marc San Marco -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/ptaccess/80c75879-37fd-43ae-bde1-121a9f60a7c5n%40googlegroups.com.