+1 to allow all users to re-open issues.
If ^, then +1 to closing as many backlog issues as seems needed.

We can close based on the date and then review manually items with redmine
issue number less than N - old ones, to see if they have recent comments or
just spam.

On Thu, Aug 6, 2020 at 6:08 PM Ina Panova <ipan...@redhat.com> wrote:

>
>
>
> --------
> Regards,
>
> Ina Panova
> Senior Software Engineer| Pulp| Red Hat Inc.
>
> "Do not go where the path may lead,
>  go instead where there is no path and leave a trail."
>
>
> On Wed, Aug 5, 2020 at 8:54 PM David Davis <davidda...@redhat.com> wrote:
>
>> We've been discussing the possibility of closing issues in redmine due to
>> the overwhelming number of issues at NEW. Currently, we have 930 issues at
>> NEW and I think that exceeds our capacity to address each issue
>> individually.
>>
>> The first item I want to bring up for discussion is expanding the ability
>> for users to reopen closed issues. Currently only authors can reopen issues
>> at CLOSED excluding CLOSED - DUPLICATE and CLOSED - COMPLETE. Should we
>> expand this to all redmine users?
>>
>
> +1 to expand it to all users.
>
>>
>> If we expand this permission, this should give us the ability to safely
>> close out issues that fit some criteria. I looked at the pulpcore issues
>> and limited the issues to just ones without a Katello tag or a BZ and that
>> were created before 2020[0]. This still leaves us with almost 300 NEW
>> issues in pulpcore which still seems unrealistic to go through. Any
>> thoughts on what criteria to use?
>>
>
> We could also exclude issues that have Pulp2 tag.
> Even if we end up having 300 issues to process, I know that sounds a lot,
> but we can regularly dedicate 5 mins(timeboxed!) of our pulpcore team
> meeting, or open floor to go through. For some issues it is enough to read
> the title to make a decision.
> I *think* this might be a feasible idea, look how many and good
> improvements we did in redmine having it on the agenda for each open floor.
>
> Alsom, what will be the state of the issues we are going to mass close -
> CLOSED-WON'TFIX?
>
>>
>> [0] It would be better to use updated at to scope issues but
>> unfortunately a lot of older issues have been updated recently due to spam
>> comment
>>
>
>> David
>> _______________________________________________
>> Pulp-dev mailing list
>> Pulp-dev@redhat.com
>> https://www.redhat.com/mailman/listinfo/pulp-dev
>>
> _______________________________________________
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>
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