Jira (FACT-1392) Facter fails when locale files are missing for specified locale on CentOS 7

[Michael Smith (JIRA)]

Title: Message Title

Michael Smith created an issue   Facter / FACT-1392 Facter fails when locale files are missing for specified locale on CentOS 7 Issue Type: Bug Affects Versions: FACT 3.1.0 Assignee: Unassigned Created: 2016/04/14 3:15 PM Priority: Normal Reporter: Michael Smith I'm not completely sure of the circumstances, but this seems like a trivial thing to try to fix. From #puppet-dev and #puppet on April 8th, 2016 1:37 PM <pabelanger> failed to initialize logging system due to a locale error: Invalid or unsupported charset:ANSI_X3.4-1968 1:38 PM <pabelanger> our locale appear to be setup correctly, and have an strace of facter if it helps 1:38 PM <pabelanger> http://paste.openstack.org/show/493540/ ... 2:49 PM <pabelanger> I've tried both en_US.utf8 and C 2:51 PM <pabelanger> nibalizer: this was working on our devstack-centos7 image IIRC 2:51 PM <pabelanger> but stopped once we migrated to centos-7 dib 2:51 PM <nibalizer> huh 2:51 PM <nibalizer> anything interesent in 'env' ? 2:52 PM <pabelanger> said that again? 2:52 PM <pabelanger> give me a sec, need to grab a node 2:53 PM <pabelanger> but env looked good last I remember 2:54 PM <MichaelSmith> https://confluence.atlassian.com/confkb/filesystem-encoding-is-written-as-ansi_x3-4-1968-even-though-the-server-is-set-to-utf-8-658735809.html suggests how to change the system encoding. We can look into why that locale isn't working. 2:56 PM <MichaelSmith> What does 'locale' print on that system? 2:56 PM <MichaelSmith> It could be a bug in one of the libraries Facter is using. 2:57 PM <pabelanger> sure, give me a min to log into a node 3:03 PM <pabelanger> http://paste.openstack.org/show/493545/ is current locale 3:03 PM <pabelanger> which is generating some errors 3:03 PM <pabelanger> let me check en_US.utf8 3:09 PM <pabelanger> okay, we are missing en_US.utf8 http://paste.openstack.org/show/493546/ 3:11 PM <MichaelSmith> Oh that's interesting. So configured to use en_US.utf8 but the locale isn't installed? 3:12 PM <MichaelSmith> Strange the error message isn't more helpful. 3:12 PM <pabelanger> Ya 3:13 PM <pabelanger> so, yum reinstall glibc-common seems to be the fix according to the web 3:13 PM <pabelanger> but facter still errors with same message 3:13 PM <MichaelSmith> Did the reinstall succeed? 3:13 PM <MichaelSmith> You could probably try changing the locale to "C" as well. 3:14 PM <pabelanger> MichaelSmith: Ya, tried that to yesterday no difference 3:14 PM <pabelanger> will test again now 3:15 PM <pabelanger> Ya, same issue 3:15 PM <pabelanger> will follow atlassian post and reboot just to be sure 3:18 PM <pabelanger> MichaelSmith: no difference sadly 3:18 PM <MichaelSmith> reboot might make sense 3:18 PM <pabelanger> Ya, did 3:18 PM <MichaelSmith> after the reinstall I'd expect to see files in /usr/share/i18n/locales 3:18 PM <MichaelSmith> How did you try changing tho locale to C? 3:19 PM <pabelanger> which exist 3:20 PM <pabelanger> both sudo localectl set-locale LANG=C and export via bashrc 3:21 PM <MichaelSmith> Not sure off the top of my head why those wouldn't have worked. 3:21 PM <pabelanger> and /etc/sysconfig/i18n 3:21 PM <pabelanger> Ya, nothing off the top of head too 3:27 PM <MichaelSmith> pabelanger: LC_ALL and LC_CTYPE are other things I would've considered, but they shouldn't be necessary. 3:32 PM <pabelanger> MichaelSmith: Ya, no change. Did you see the strace I posted? 3:32 PM <pabelanger> I guess the next step is to add headers and use gdb ... 3:36 PM <MichaelSmith> pabelanger: that is getting more -dev... build it? You could build just Facter, which would be boost > leatherman > facter 3:36 PM <pabelanger> MichaelSmith: Ya, guess I'll have to do that. Figured I see if packaging included it 3:37 PM <pabelanger> MichaelSmith: I'll do that on monday 3:37 PM <pabelanger> MichaelSmith: thanks for your help so far 3:37 PM <MichaelSmith> Any ideas how to reproduce your environment? There should already be steps to deal with unexpected locales by falling back to C, and they appear to be failing. 3:40 PM <pabelanger> MichaelSmith: Ya, we can reproduce them pretty easy: https://github.com/openstack-infra/project-config/blob/master/tools/build-image.sh 3:40 PM <pabelanger> have to run now, but will follow up with instructions in a bit Add Comment   This message was sent by Atlassian JIRA (v6.4.13#64028-sha1:b7939e9) -- You received this message because you are subscribed to the Google Groups "Puppet Bugs" group. To unsubscribe from this group and stop receiving emails from it, send an email to puppet-bugs+unsubscr...@googlegroups.com. To post to this group, send email to puppet-bugs@googlegroups.com. Visit this group at https://groups.google.com/group/puppet-bugs. For more options, visit https://groups.google.com/d/optout.