Try the 'Starting and managing delayed job workers' section in here:
http://docs.puppetlabs.com/dashboard/manual/1.2/bootstrapping.html

If the workers aren't running (and they don't run by default unless
you follow the steps in that section) then you can see a backlog of
tasks.

On Thu, Feb 23, 2012 at 4:32 PM, Robert Stinnett
<rob...@robertstinnett.com> wrote:
> And what do we do about that?  I've restarted the services, even
> restarted the server and nothing comes back to life.
>
> Robert
>
>
> On Feb 23, 9:10 am, Kenneth Lo <k...@paydiant.com> wrote:
>> If that's the case I believe your pe-puppet-dashboard-workers service died
>> somehow in your master.
>>
>> --KL
>>
>> On 2/23/12 9:51 AM, "Robert Stinnett" <rob...@robertstinnett.com> wrote:
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> >We are using RHEL - 2.6.18-238.1.1.0.1.el5xen
>>
>> >I do not know of any recent kernel patches (let me put it this way --
>> >I didn't make any!).
>>
>> >If I go to the "Live Management" part of the dashboard I can control
>> >the agents, etc -- but they won't do anything in the dashboard view
>> >and it shows up as over 800 tasks are backlogged on them.
>>
>> >I've searched the log files I could find for any error messages, but
>> >haven't found anything yet.  It seems strange that the agents work in
>> >command-line mode, and through the live management, but aren't via the
>> >dashboard/cron process,
>>
>> >Thanks,
>> >Robert Stinnett
>>
>> >On Feb 22, 3:53 pm, Aaron Grewell <aaron.grew...@gmail.com> wrote:
>> >> Are you running RHEL 5?  Did you recently patch your kernel?  If so,
>> >> you've probably been bitten by a kernel bug.  I've successfully used
>> >> kernel-2.6.18-274.17.1.el5 and backrev versions from the
>> >> kernel-2.6.18-238.x.x series.
>>
>> >> On 02/22/2012 12:26 PM, Robert Stinnett wrote:
>>
>> >> > Hi there,
>>
>> >> > I am relatively new to Puppet (totally new) and had been cruising
>> >> > right along for a few days until about a week ago when our puppet
>> >> > agents went unresponsive.  I've restarted both them and the servers
>> >> > several times to no avail.  Can anyone point me down the path of how
>> >> > to diagnose this issue?  We are currently evaluating Puppet to bring
>> >> > into our Enterprise for managing server provisions/configs/etc.
>>
>> >> > Thanks,
>> >> > Robert Stinnett
>>
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