Dear Team,

Currently, we have deployed "puppet-enterprise-2.6.0-el-6-x86_64" in our 
environment.
Master Details: Red Hat Enterprise Linux Server release 6.1 (Santiago) 
x86_64. 
We have installed the Master as per instructions and it is working fine. 

We installed a windows package(puppet-enterprise-2.6.1) in Agent system.
Agent Details: Windows Server 2008 R2(64 bit). It is added to domain 
"coetools.com".

When I'm running "Run Puppet Agent" in agent machine. I'm getting the 
following error. *

Running Puppet agent on demand ...
err: Could not request certificate: getaddrinfo: The storage control blocks 
were destroyed.
Exiting; failed to retrieve certificate and waitforcert is disabled
Press any key to continue . . .*

I referred the following link.
http://docs.puppetlabs.com/windows/troubleshooting.html#installation

They have said like below.
This error can occur when the agent cannot resolve a DNS name into an IP 
address (for example the server, ca_server, etc properties).

In the agent machine, 
While installation, I have mentioned the IP for Puppet Master hostname.
In host file, I have mentioned the Master machine with IP and fqdn.
In network configuration, 1st dns is the IP of the domain(coetools.com). 
2nd dns is the IP of the Puppet master.

In the Master machine,
This is my host file configuration.
*127.0.0.1   localhost localhost.coetools.com
172.19.77.93 PuppetCOE PuppetCOE.coetools.com*

In order to sync the agent with the Master, I'm giving the "Run Puppet 
Agent" in windows machine. It shows the above mentioned error.
So, I'm not getting the agent list when I'm giving the *"puppet cert list*" 
command in Master in order to proceed.

Is this the problem with the hostfile? DNS issue? I have mentioned the host 
files FYI. Please guide me on the same.

Thank You.

With Regards,
Saravanan V

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