I found that. And I was royally peeved, as nowhere in the logs was there any indication there was an issue. The developers of Passenger pointed out that I can set options in the httpd.conf to specify a user and group -- but these products should be logging better data.
I literally spent days, going down avenues that I didn't need to go in order to solve this problem, which I randomly found by continuing to Google around. SMH -- You received this message because you are subscribed to the Google Groups "Puppet Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to puppet-users+unsubscr...@googlegroups.com. To post to this group, send email to puppet-users@googlegroups.com. Visit this group at http://groups.google.com/group/puppet-users. For more options, visit https://groups.google.com/groups/opt_out.