We've been using the open source Puppet for a while but we're going to
switch over to PE.

>From what I understand, their top level of support is pretty extensive,
like they will actually look at manifests and tell you why your code isn't
working (so I've heard). We had them out for a professional services
engagement to help with our setup of the open source version too.

Given the choice between them and a third party for support, I'd definitely
choose them. From my experience their employees are very skilled, and they
also have the advantage of having the actual programmers there in their
office.

I went there for a few days to do their Puppet Fundamentals training and it
was very impressive. They have a great team.


Rich

On Monday, November 18, 2013, harshit wrote:

> Stuart,
> Yeah, looks like a good biz opportunity for sure.
> Thanks
> Deepak
>
>
> On Monday, November 18, 2013 11:16:35 AM UTC-8, Stuart Cracraft wrote:
>>
>>
>> Harshit,
>>
>> Seems like it would be very ripe for an external consultancy business,
>> frankly.
>>
>> Stuart
>>
>> On Thursday, November 14, 2013 8:54:44 AM UTC-8, harshit wrote:
>>
>>> Wondering if all of you guys are getting the enterprise support.
>>> Also, if PuppetLabs the only company providing this kind of support or
>>> do you have anyone else giving the support
>>>
>>> Thanks
>>>
>>> Harshit
>>>
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