Thanks for your input chaps....appreciated!

Steve

On Tuesday, February 4, 2014 9:05:37 PM UTC+11, Steven James wrote:
>
> Hi there.
>
> I'm look to see if anybody has any advice to share around how the 
> implementation of Puppet affects the "typical"  ITIL based release 
> management and change management processes.
>
> From a change perspective, I'm thinking that the whole risk thing 
> associate with the CAB for example, should get a whole lot better as a 
> result of version controlled infrastructure manifests, ability to provide 
> infrastructure code diffs, noop runs against bare metal, with the option of 
> running a few noop runs against current patch set...will probably help.
>
> How else does the ITIL base change process have to typically (er) 
> change...to accommodate the devops approach?
>
> Similar question for release management. How does the introduction of 
> Puppet typically affect the release management process?
>
> Any input greatly appreciated.
>
> SteveJames
>

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