yeah, I have met the same situation several days ago, first confirm it. Maybe 
you can check your junk mail, I got the e-mail like this



Please confirm your email through the link below:

Confirm my account





click it,  then log out, and reset your password.  Good luck!


Simon



At 2017-03-11 14:27:40, "Leendert Prins" <larspr...@hotmail.com> wrote:


I had an account on the old website.

Now it doesn't recognize my password.

I guessed I must "confirm my account".




After I click on "resend confirmation instructions" with my Email account,

it says


   Confirmation instructions have been sent to larspr...@hotmail.com

but I am receiving nothing.




Am I doing something wrong?




Thanks,

Lars

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