Hi Ben,

A couple things come to mind:

(1) Always use the latest "proven" NVidia drivers; 180.xx is not current.
(2) Some RH versions use Tcl/Tk 8.4 over 8.5.  Which is yours using?
(3) Could you please send me the md5 sum for your copy?  We should
make sure it's not corrupted.

Cheers,

-- Jason

On Wed, May 12, 2010 at 2:28 PM, Ben Eisenbraun
<b...@hkl.hms.harvard.edu> wrote:
>
> Hi,
>
> One of my users is getting this:
>
>  PyMOL(TM) Incentive Product - PyMOL Executable Build
>  Copyright (C) 2009-2010 Schrodinger, LLC
>
>  This PyMOL Executable Build is available only to PyMOL Power, Casual, and
>  Developer Users who have a valid license to use this software product.  Any
>  other usage is specifically prohibited and may constitute a violation of
>  United States and international copyright laws.
>
>  This Executable Build integrates and extends Open-Source PyMOL 1.2r3pre.
>  OpenGL graphics engine:
>  GL_VENDOR: NVIDIA Corporation
>  GL_RENDERER: Quadro FX 4600/PCI/SSE2
>  GL_VERSION: 3.0.0 NVIDIA 180.51
>  Adapting to Quadro hardware.
>  Detected 8 CPU cores.  Enabled multithreaded rendering.
>  OpenGL quad-buffer stereo 3D detected and enabled.
> Segmentation fault
>
> This is Red Hat EL 5.3 on x86_64, and the PyMOL version is the incentive build
> of 1.2r3.  Any ideas on how to troubleshoot this?  Could it be related to the
> 3d?  I can probably get a core dump, but I don't think the available builds
> have debugging symbols, so that may not be of much use.
>
>
> Any ideas on how to proceed would be appreciated.
>
> Thanks.
>
> -ben
>
> --
> | Ben Eisenbraun                              | Software Sysadmin      |
> | Structural Biology Grid                     | http://sbgrid.org      |
> | Harvard Medical School                      | http://hms.harvard.edu |
>
>
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-- 
Jason Vertrees, PhD
PyMOL Product Manager
Schrodinger, LLC

(e) jason.vertr...@schrodinger.com
(o) +1 (603) 374-7120

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