STINNER Victor <victor.stin...@haypocalc.com> added the comment:

I suppose that the application uses extensions written in C and one on these 
extensions is buggy. Can you write a script to reproduce the bug without the 
application? If not, we cannot help you :-(

You may try the faulthandler to get more information:
https://github.com/haypo/faulthandler/wiki

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nosy: +haypo

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<http://bugs.python.org/issue13081>
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