Martin v. Löwis <mar...@v.loewis.de> added the comment:

I think the core issue here is that bug reporters often don't want to "get 
involved", and don't consider themselves contributors. Instead, they post to 
the bug tracker in order to get help.

In some cases, this is misguided (i.e. when Python behaves correctly, and they 
just fail to understand how it works). In other cases, they may report a 
genuine bug, but have no intention to work on this beyond installing a bug fix 
release, which they hope will be released quickly.

The question now really is how much we want to help people that want to "get 
support", rather than "getting involved". I think that a tracker link on 
www.python.org would primarily serve this kind of people, and I think it is 
giving them too much. If people want to get support for Python, they should 
hire somebody (and there are versions of Python with commercial support).

I think that we *somewhat* need to support people who don't want to get 
involved. Either the devguide needs to accommodate them better (e.g. with a 
introductory section: "Several ways to contribute"), or a separate page in 
front of the devguide is needed.

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<http://bugs.python.org/issue14361>
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