I don't quite understand what your program is doing. The user=a[18::20]
looks really fragile/specific to a directory to me. Try something like
this:

>>> a=os.popen("dir /s /q /-c /a-d " + root).read().splitlines()

Should give you the dir output split into lines, for every file below
root(notice that I added '/s' to the dir command). There will be some
extra lines in a that aren't about specific files...

>>> a[0]
' Volume in drive C has no label.'

but the files should be there.

>>> len(a)
232

To get a list containing files owned by a specific user, do something
like:
>>> files=[line.split()[-1] for line in a if owner in line]
>>> len(files)
118

This is throwing away directory information, but using os.walk()
instead of the /s switch to dir should work, if you need it...

max

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