Op 03-07-13 02:30, ru...@yahoo.com schreef: > If your going to point out something negative about someone > then do so politely. Ask yourself if you were pointing out > incompetence to your boss (or anyone else where impoliteness > could have real consequences for you) if you would say, > "you're incompetent."
And so we shift from no problem speaking bluntly or clearly to wording it in a way that wouldn't antagonize your boss too much. Off course that would also mean throwing out remarks like: ] You have betrayed the trust of all your customers. Which seemed to be accepted on this list without a problem. > Please use non-emotional, neutral, factual descriptions > and only do so when it is actually relevant. IOW, please > resist your desire to "tell off" the poster -- it usually > just produces more responses in kind. This is often not workable. Limiting to factual description means that you often can't summarize a list of such factual descriptions into a conclusion. You can list 8 examples of someone betraying the trust of his customers but you can't summarize it into: "is/behaves untrustworthy to his customers," even if all signs point to this person going to continue in the same vein. It is limiting yourself into pointing out all the trees without being allowed to call it a forest. -- Antoon Pardon -- http://mail.python.org/mailman/listinfo/python-list