Hi Laura,
Thanks for your quick response and help! It is windows 7 and it is working after I downloaded the Microsoft's Universal CRT. Regards, Nagu -----Original Message----- From: Laura Creighton [mailto:[email protected]] Sent: Thursday, October 29, 2015 4:34 PM To: Nagu Koppula <[email protected]> Cc: [email protected]; [email protected] Subject: Re: system error - api-ms-win-crt-runtime-l1-1-0.dll 1. If you are running XP, you cannot run Python 3.5. XP is not supported. You need to get a newer OS. 2. Otherwise, the api-ms-win-crt-runtime-l1-1-0-dll is Microsofts Universal CRT. You don't have one. You need to install it. Get it here: <http://www.microsoft.com/en-us/download/details.aspx?id=48234> http://www.microsoft.com/en-us/download/details.aspx?id=48234 Laura
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