On 2016-03-15 14:37, Grant Edwards wrote:
On 2016-03-14, Seymore4Head <Seymore4Head@Hotmail.invalid> wrote:

Wells Fargo online will not allow you to change a payee's address. You
have to delete the account and re enter it.

Wells Fargo is a pretty large company with a lot of money to spend.

How difficult a web site is to use is proportional to the size of
organization that owns it and how much money they spent developing it.

That's also why the national health insurance marketplace web site was
such a debacle.

After the failure of "NHS Connecting for Health" (https://en.wikipedia.org/wiki/NHS_Connecting_for_Health), the UK government got its act together with the "Government Digital Service" (https://en.wikipedia.org/wiki/Government_Digital_Service). It no longer tries to do everything in one go.

Failure is not inevitable.

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