So did we ever decide who the official point person for Beta Labs issues is? Greg?
On Mon, Aug 18, 2014 at 4:35 PM, Maryana Pinchuk <[email protected]> wrote: > Greetings, QAers, > > I'm not entirely sure who the point person for Beta Labs is currently, but > I wanted to make sure you guys are aware that there have been a lot of > issues (i.e., partial or total outages) with this environment in the past > 2-3 weeks, most likely due to ongoing HHVM work. Unfortunately, because > several teams at WMF rely quite heavily on Beta Labs – such as Mobile Web > for testing new user-facing features before they go live in production, and > Design/UX for running remote and in-person user tests – this is not so > great. For example, the outage during Wikimania was particularly bad > because Abbey was hosting a UX testing table during the conference that had > scripted user tests all pointing to Beta Labs, so she was unable to run any > of those tests and lost out on valuable user testing time. > > To avoid situations like this in the future, is there a way for teams who > use Beta Labs for testing to stay in closer sync with its maintainers? I > realize y'all aren't mind-readers ;) and there will of course be unexpected > issues that crop up from time to time. But if there are likely to be more > major breaking changes to the infrastructure while you continue working on > HHVM, it would be great to get an advanced heads-up so we can plan > accordingly. And when unexpected outages do occur, it'd also be good to > know who to report them to and check in on progress with, because I'm not > sure the current strategy of whining and hoping it'll fix itself is > working/sane/scalable :) > > I don't know how this would work ideally (regular updates to a > new/existing mailing list? dropping in on a new/existing IRC channel? a > wiki page? some combo of all three?) but am open to any & all ideas! And as > a start, it would be good if those of you currently tasked with maintaining > Beta Labs could give a virtual wave – I *think* I know who you are, but > Abbey's new and almost certainly doesn't ;) > > -- > Maryana Pinchuk > Product Manager, Wikimedia Foundation > wikimediafoundation.org >
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