Thank you Roob and Andrea
> Date: Fri, 8 Mar 2013 09:50:34 -0500 > Subject: Re: The user not respond > From: robw...@apache.org > To: qa@openoffice.apache.org > > On Fri, Mar 8, 2013 at 3:16 AM, Andrea Pescetti <pesce...@apache.org> wrote: > > Javier LoRa wrote: > >> > >> https://issues.apache.org/ooo/show_bug.cgi?id=118266 > > > > > > You can resolve it in some way. Probably Resolved - Irreproducible, since > > OpenOffice 3.3 was working on Windows 7 and this bug report is isolated. > > > > Yes. I usually give the user at least two weeks to respond. > Sometimes a month. This is where the "needmoreinfo" keyword is > useful. At the start of each month I run a query looking for all > issues where; > > 1) I am the QA Contact > > 2) Issue is UNCONFIRMED status > > 3) needmoreinfo keyword is set > > 4) Issue has not been updated in more than 4 weeks > > I then close those issues as IRREPRODUCIBLE. > > It makes me instantly feel productive ;-) > > -Rob > > > Regards, > > Andrea. > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: qa-unsubscr...@openoffice.apache.org > > For additional commands, e-mail: qa-h...@openoffice.apache.org > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: qa-unsubscr...@openoffice.apache.org > For additional commands, e-mail: qa-h...@openoffice.apache.org >