Hi Edwin,

Edwin Sharp schrieb:
Hi

A weird situation I can not fathom - please help:

Printer is not recognized in AOO, other applications print OK.

Reset user profile doesn't help.


It is possible, that something is wrong with the installation of the printer. He should use the original driver from the manufacturer of the printer. If there are drivers in several languages, the user should use the English one. It it possible to "install" the printer twice, but of cause the user can delete the printer before installing it again. It is not necessary to make it the default printer.

All that is in XP not in AOO.

Kind regards
Regina



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