Never mind, log this under user error as the QGIS proxy settings had not been configured on this machine.
> > In the 3.4 LTR release, there is a setting for accessing the help > documentation via the Help menu. In my case, it is failing to access the web > based help and instead sending me to a file on disk. > > Log results after clicking on Help in GUI: > 2019-08-15T10:04:37 INFO Trying to open help using key 'index.html'. > Full URI is 'https://docs.qgis.org/3.4/en/docs/user_manual/index.html'… > > Page that gets opened in the default web browser: > C:\Packages\OSGeo\QGIS 3.4\apps\qgis-ltr\doc\nohelp.html > > Help document locations referenced in Settings > Options > General: > https://docs.qgis.org/$qgis_short_version/$qgis_locale/docs/user_manual/ > https://docs.qgis.org/3.4/en/docs/user_manual/ > > I know the desktop machine has internet access as I can access other > websites, including the online help if I manually paste the help link into a > browser. > > Any tips? > > Thanks, > > James > > >
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