On Wed, 6 May 2020 at 16:33, Johanna Botman <johan...@melton.vic.gov.au> wrote:
>
> Hi Nyall,
>
> Yes, I have restarted QGIS. I have even restarted the laptop.
> BTW I am using QGIS 3.4 as are my colleagues. We are trying to get our IT 
> folk to upgrade us to 3.10 but are not having any luck with that.

In that case it's almost certainly NOT a QGIS issue.

I would test direct modification of the database through another
utility (such as the SQL server management console) to confirm that
the slowness is a database issue.

Nyall


>
>
>
> Johanna Botman
>
> Assets / GIS Officer – Melton City Council
>
>
>
>
> -----Original Message-----
> From: Nyall Dawson [mailto:nyall.daw...@gmail.com]
> Sent: Wednesday, 6 May 2020 4:31 PM
> To: Johanna Botman <johan...@melton.vic.gov.au>
> Cc: chris hermansen <clherman...@gmail.com>; qgis-user@lists.osgeo.org
> Subject: Re: [Qgis-user] MS SQL Server, multi users and QGIS v3+
>
> On Wed, 6 May 2020 at 16:05, Johanna Botman <johan...@melton.vic.gov.au> 
> wrote:
> >
> > Just to confirm that I have been working all afternoon with all my plugins 
> > uninstalled. This has made no difference to the issue.
>
> Have you tried restarting QGIS when you hit this slowness issue? If so, do 
> you experience the slowness immediately after restarting?
>
> Nyall
>
> >
> >
> >
> > Johanna Botman
> >
> > Assets / GIS Officer – Melton City Council
> >
> >
> >
> > -----Original Message-----
> > From: Nyall Dawson [mailto:nyall.daw...@gmail.com]
> > Sent: Wednesday, 6 May 2020 2:34 PM
> > To: Johanna Botman <johan...@melton.vic.gov.au>
> > Cc: chris hermansen <clherman...@gmail.com>; qgis-user@lists.osgeo.org
> > Subject: Re: [Qgis-user] MS SQL Server, multi users and QGIS v3+
> >
> > On Wed, 6 May 2020 at 14:31, Johanna Botman <johan...@melton.vic.gov.au> 
> > wrote:
> > >
> > > Hi Nyall,
> > >
> > > I've had good support ideas from you before so I knew that I untick all 
> > > plugins before I asked for more assistance. Sadly, it has not made any 
> > > difference. Did you mean to uninstall them all? I could try that.
> >
> > Yes, there is a chance that a plugin which is disabled but still installed 
> > **could** cause an issue (although unlikely). A clean profile would be the 
> > easiest way to test this, and QGIS makes it easy to flick between profiles 
> > so you can quickly switch back to your regular profile after testing.
> >
> > Nyall
> >
> > >
> > > And, to clarify, each user has their own machine, their own installation 
> > > of QGIS and their own version of the Project file all pointing at the one 
> > > database with all the tables. It does look like a network or database 
> > > issue as I thought.
> > >
> > > Thank you.
> > >
> > >
> > >
> > > Johanna Botman
> > >
> > > Assets / GIS Officer – Melton City Council
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: Nyall Dawson [mailto:nyall.daw...@gmail.com]
> > > Sent: Wednesday, 6 May 2020 2:25 PM
> > > To: Johanna Botman <johan...@melton.vic.gov.au>
> > > Cc: chris hermansen <clherman...@gmail.com>;
> > > qgis-user@lists.osgeo.org
> > > Subject: Re: [Qgis-user] MS SQL Server, multi users and QGIS v3+
> > >
> > > On Wed, 6 May 2020 at 08:19, Johanna Botman <johan...@melton.vic.gov.au> 
> > > wrote:
> > >
> > > > What I do know is that the refresh – or my ability to edit and save 
> > > > data - in the attribute table slows down when multiple users are 
> > > > editing the same table. And I know that this behaviour has become worse 
> > > > now that we are all working from home and have the added ‘hops’ in the 
> > > > network created by our home Wi-Fi and VPN.
> > >
> > > Unless you do have multiple users sharing a single machine (e.g. via 
> > > remote desktop or similar), then this is almost certainly a database or 
> > > network issue*. If everyone is running distinct QGIS sessions on 
> > > different machines then it's highly unlikely that you'd also see the same 
> > > issues arise at the same time of day.
> > >
> > > * Unless it's a plugin related issue. I'm aware of some plugins which are 
> > > badly written and cause gradual slow-downs over the course of a single 
> > > QGIS session. So possibly if you ALL had a bad plugin installed and ALL 
> > > started a fresh QGIS session at the start of the day then you may 
> > > experience simultaneous slow downs in the afternoon. The fix for this 
> > > would be starting a clean profile with no plugins installed and testing.
> > >
> > > Nyall
> > >
> > >
> > >
> > > >
> > > >
> > > >
> > > > Our workaround today will be to try to make sure that only one person 
> > > > is in a particular table at a time.
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > Johanna, I'm struggling to understand your configuration here.
> > > >
> > > >
> > > >
> > > > Are you working via some kind of remote desktop software? It sounds 
> > > > like it.
> > > >
> > > >
> > > >
> > > > What is your theory as to why response time is worse in the afternoon? 
> > > > Is your connection to your office being overloaded? Is your office's 
> > > > connection to the cloud database also being overloaded? Do your IT 
> > > > support people have any thoughts on why response is worse in the 
> > > > afternoon?
> > > >
> > > >
> > > >
> > > > The reason I'm keying on this is that one possibility is that your 
> > > > network infrastructure is slightly insufficient for the morning load 
> > > > and completely insufficient for the afternoon load.
> > > >
> > > >
> > > >
> > > > On the contrary, if your database is starved of resources, why is it 
> > > > worse now than when you were working from the office? Again your IT 
> > > > people should be able to look at log info or otherwise instrument your 
> > > > server to find out if it's the problem (having suggested this I admit I 
> > > > wouldn't use SQL Server and know nothing about tuning it).
> > > >
> > > >
> > > >
> > > > Can you run a different configuration, say with QGIS on your home 
> > > > computer and some kind of database proxy in your office, or even a 
> > > > direct connection to the cloud database (assuming I've guessed your 
> > > > configuration correctly)?
> > > >
> > > >
> > > >
> > > > Users love to blame the software. That’s what they are interacting 
> > > > with, but I don’t believe that it is all QGIS’ problem. I’d prefer to 
> > > > blame a database that appears to not respond well to a multi user 
> > > > environment.
> > > >
> > > >
> > > >
> > > > I'd be inclined to blame the network first, since that's what it sounds 
> > > > like has changed.
> > > >
> > > >
> > > >
> > > > Chris
> > > >
> > > >
> > > > ******************************************************************
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> > confidential, intended only for the use of the individual or entity named 
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>
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> The information in this message is privileged and confidential, intended only 
> for the use of the individual or entity named above. If you are not the 
> intended recipient you are hereby notified to delete the message and that any 
> dissemination, copying or use of its content is strictly prohibited. If you 
> have received this message in error please notify the Melton City Council.
> ***********************************************************************************
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