If you are getting blank results there is a reasonable prospect of a problem with the service provider. This may include geographic limitations on the data access. Certainly from where I am, the page that is supposed to display the WMTS layers comes up blank, and a connection error results from attempting the steps below.

On 5/07/22 12:17, Stephen Sacks via Qgis-user wrote:
My project CRS is EPSG:2263;  all 21 layers were created in this project with CRS   EPSG:2263  , which seems appropriate for a public park in Brooklyn, NY.  If I use Google Satellite Hybrid as basemap, everything looks to be in the right  place.  I would like to replace the Google basemap with one of many maps available from the New York City Department of Information Technology & Telecommunications (DOITT https://maps.nyc.gov/tiles/#basemap-layers-wmts). But after many tries, all I get is a totally blank layer.
   Here, in detail, is what I  have done:
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