> For future deletions, what is the recommended way to delete a mail
> from the queue?

Touch the file with a timestamp sufficiently in the past (sufficient is
greater than queuelifetime).  Example:

touch 01010000 /var/qmail/queue/info/7/821705

(Read "man touch" for more info.)

Qmail will make one more last ditch effort to send the message, and then
it will be removed from the queue.

-Eric

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