Hello everybody, thanks for reading this.
A client of ours (hotsocket.com) recently decided to take over their own
mail and dns, and to leave just the web site hosted with us.
Now, There web site generates a fair amount of email. But something went
wrong in the switch, and now the messages bounce like this:
**********bounce message pasted below***********
Hi. This is the qmail-send program at outlier.axl.net.
I tried to deliver a bounce message to this address, but the bounce bounced!
<[EMAIL PROTECTED]>:
Sorry, I wasn't able to establish an SMTP connection. (#4.4.1)
I'm not going to try again; this message has been in the queue too long.
--- Below this line is the original bounce.
Return-Path: <>
Received: (qmail 26838 invoked from network); 20 Mar 2000 14:09:22 -0000
Received: from ghost.axl.net (216.66.11.19)
by outlier.axl.net with SMTP; 20 Mar 2000 14:09:22 -0000
Received: (qmail 1111 invoked for bounce); 20 Mar 2000 14:09:22 -0000
Date: 20 Mar 2000 14:09:22 -0000
From: [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Subject: failure notice
Hi. This is the qmail-send program at ghost.axl.net.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
<[EMAIL PROTECTED]>:
216.66.11.20 failed after I sent the message.
Remote host said: 554 too many hops, this message is looping (#5.4.6)
--- Below this line is a copy of the message.
Return-Path: <[EMAIL PROTECTED]>
Received: (qmail 1104 invoked from network); 20 Mar 2000 14:09:22 -0000
Received: from unknown (HELO outlier.axl.net) (unknown)
by unknown with SMTP; 20 Mar 2000 14:09:22 -0000
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Received: from ghost.axl.net (216.66.11.19)
by outlier.axl.net with SMTP; 20 Mar 2000 14:09:19 -0000
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by unknown with SMTP; 20 Mar 2000 14:09:19 -0000
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Received: from ghost.axl.net (216.66.11.19)
by outlier.axl.net with SMTP; 20 Mar 2000 14:09:16 -0000
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by unknown with SMTP; 20 Mar 2000 14:09:16 -0000
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by outlier.axl.net with SMTP; 20 Mar 2000 14:09:13 -0000
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by unknown with SMTP; 20 Mar 2000 14:09:13 -0000
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by outlier.axl.net with SMTP; 20 Mar 2000 14:09:10 -0000
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by unknown with SMTP; 20 Mar 2000 14:09:10 -0000
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by outlier.axl.net with SMTP; 20 Mar 2000 14:09:06 -0000
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by unknown with SMTP; 20 Mar 2000 14:09:06 -0000
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by outlier.axl.net with SMTP; 20 Mar 2000 14:09:03 -0000
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by unknown with SMTP; 20 Mar 2000 14:09:03 -0000
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Received: from ghost.axl.net (216.66.11.19)
by outlier.axl.net with SMTP; 20 Mar 2000 14:08:58 -0000
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by unknown with SMTP; 20 Mar 2000 14:08:58 -0000
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Received: from ghost.axl.net (216.66.11.19)
by outlier.axl.net with SMTP; 20 Mar 2000 14:08:53 -0000
Received: (qmail 890 invoked from network); 20 Mar 2000 14:08:53 -0000
Received: from unknown (HELO outlier.axl.net) (unknown)
by unknown with SMTP; 20 Mar 2000 14:08:53 -0000
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Received: from ghost.axl.net (216.66.11.19)
by outlier.axl.net with SMTP; 20 Mar 2000 14:08:48 -0000
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Received: from unknown (HELO outlier.axl.net) (unknown)
by unknown with SMTP; 20 Mar 2000 14:08:48 -0000
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Received: from ghost.axl.net (216.66.11.19)
by outlier.axl.net with SMTP; 20 Mar 2000 14:08:44 -0000
Received: (qmail 839 invoked from network); 20 Mar 2000 14:08:44 -0000
Received: from unknown (HELO outlier.axl.net) (unknown)
by unknown with SMTP; 20 Mar 2000 14:08:44 -0000
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Received: from ghost.axl.net (216.66.11.19)
by outlier.axl.net with SMTP; 20 Mar 2000 14:08:39 -0000
Received: (qmail 806 invoked from network); 20 Mar 2000 14:08:39 -0000
Received: from unknown (HELO outlier.axl.net) (unknown)
by unknown with SMTP; 20 Mar 2000 14:08:39 -0000
Received: (qmail 26471 invoked from network); 20 Mar 2000 14:08:35 -0000
Received: from ghost.axl.net (216.66.11.19)
by outlier.axl.net with SMTP; 20 Mar 2000 14:08:35 -0000
Received: (qmail 784 invoked from network); 20 Mar 2000 14:08:35 -0000
Received: from unknown (HELO outlier.axl.net) (unknown)
by unknown with SMTP; 20 Mar 2000 14:08:35 -0000
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Received: from ghost.axl.net (216.66.11.19)
by outlier.axl.net with SMTP; 20 Mar 2000 14:08:31 -0000
Received: (qmail 759 invoked from network); 20 Mar 2000 14:08:31 -0000
Received: from unknown (HELO outlier.axl.net) (unknown)
by unknown with SMTP; 20 Mar 2000 14:08:31 -0000
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Received: from ghost.axl.net (216.66.11.19)
by outlier.axl.net with SMTP; 20 Mar 2000 14:08:26 -0000
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by unknown with SMTP; 20 Mar 2000 14:08:25 -0000
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Received: from ghost.axl.net (216.66.11.19)
by outlier.axl.net with SMTP; 20 Mar 2000 14:08:22 -0000
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by unknown with SMTP; 20 Mar 2000 14:08:23 -0000
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by outlier.axl.net with SMTP; 20 Mar 2000 14:08:19 -0000
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by unknown with SMTP; 20 Mar 2000 14:08:19 -0000
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by outlier.axl.net with SMTP; 20 Mar 2000 14:08:16 -0000
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by unknown with SMTP; 20 Mar 2000 14:08:16 -0000
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by outlier.axl.net with SMTP; 20 Mar 2000 14:08:13 -0000
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by unknown with SMTP; 20 Mar 2000 14:08:13 -0000
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by outlier.axl.net with SMTP; 20 Mar 2000 14:08:09 -0000
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by unknown with SMTP; 20 Mar 2000 14:08:09 -0000
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Received: from ghost.axl.net (216.66.11.19)
by outlier.axl.net with SMTP; 20 Mar 2000 14:08:06 -0000
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by unknown with SMTP; 20 Mar 2000 14:08:07 -0000
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by outlier.axl.net with SMTP; 20 Mar 2000 14:08:03 -0000
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by unknown with SMTP; 20 Mar 2000 14:08:04 -0000
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by outlier.axl.net with SMTP; 20 Mar 2000 14:08:01 -0000
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by unknown with SMTP; 20 Mar 2000 14:08:02 -0000
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by outlier.axl.net with SMTP; 20 Mar 2000 14:07:58 -0000
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by unknown with SMTP; 20 Mar 2000 14:07:58 -0000
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by outlier.axl.net with SMTP; 20 Mar 2000 14:07:55 -0000
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by unknown with SMTP; 20 Mar 2000 14:07:55 -0000
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Received: from solstice.axl.net (216.66.11.17)
by outlier.axl.net with SMTP; 20 Mar 2000 14:07:52 -0000
Received: (qmail 26479 invoked by uid 65534); 20 Mar 2000 14:07:51 -0000
Date: 20 Mar 2000 14:07:51 -0000
Message-ID: <[EMAIL PROTECTED]>
From: [EMAIL PROTECTED]
To: [EMAIL PROTECTED], [EMAIL PROTECTED], [EMAIL PROTECTED]
Subject: Poetry Signup from 6660033
Body of message here
*************end pasted bounce message*************
Background information
Solstice.axl.net is the webserver that the site is on.
It has default control files, except that there is no rcpthost, and
qmail-smtpd is not running on it.
It also has this:
matt@solstice:/var/qmail/control > cat smtproutes
:smtp.axl.net
anything mailed from solstice seems to get delivered to smtp.axl.net just
fine, the log have a line like:
"Mar 23 12:30:05 solstice qmail: 953832605.093367 delivery 55267: success:
216.66.11.20_accepted_message./Remote_host_said:_250_ok_953832605_qp_24843/"
for every mail, and solstice's queue is always empty.
Outlier.axl.net is another qmail box, and has the address 216.66.11.20.
smtp.axl.net is an A record to the same address, 216.66.11.20.
This box is set up so that nothing is delivered locally, It was designed to
handle all remote deliveries for all of our servers.
It has default config files, except for concurrencyremote, which is set to
500 (thanks suse!)
and queuelifetime, set to 250000.
Ghost.axl.net, at 216.66.11.19 is the box that handles mail for domains that
we control. It does local deliveries for about 100 domains using vpopmail.
ghost has
:smtp.axl.net
in its smtproutes file.
As far as I understood it, things should work like this.
a message created on solstice, to a domain we do mail for, say [EMAIL PROTECTED]
would take the following path:
solstice.axl.net->smtp.axl.net(which is outlier)->ghost.axl.net
and on ghost it would get delivered to the right maildir.
a message created on solstice to a outside domain, like [EMAIL PROTECTED]
should go like this
solstice.axl.net->smtp.axl.net(which is outlier)->best mx for hotsocket.com
it can reach.
root@outlier:/var/qmail/control> host -t mx hotsocket.com
hotsocket.com mail is handled (pri=10) by smtp.hotsocket.com
hotsocket.com mail is handled (pri=30) by solstice.hotsocket.com
root@outlier:/var/qmail/control> nslookup smtp.hotsocket.com
Server: localhost
Address: 127.0.0.1
Non-authoritative answer:
Name: smtp.hotsocket.com
Address: 209.191.142.7
root@outlier:/var/qmail/control> telnet 209.191.142.7 25
Trying 209.191.142.7...
Connected to smtp.hotsocket.org.
Escape character is '^]'.
220 Unknown ESMTP
help
214-This is Sendmail version 2.0 Build 2119 (Berkeley 8.8.4)
214-Topics:
214- HELO EHLO MAIL RCPT DATA
214- RSET NOOP QUIT HELP VRFY
214- EXPN VERB ETRN DSN
214-For more info use "HELP <topic>".
214-To report bugs in the implementation send email to
214- [EMAIL PROTECTED]
214-For local information send email to Postmaster at your site.
214 End of HELP info
QUIT
221 hsi-mail closing connection
Connection closed by foreign host.
I also see a lot of lines like this in outlier's logs
@4000000038da5a2a19360c54.s:@4000000038da5a210c9f9334 starting delivery
182355: msg 436876 to remote [EMAIL PROTECTED]
@4000000038da5a2a19360c54.s:@4000000038da5a2115aabecc delivery 182355:
deferral: Sorry,_I_wasn't_able_to_establish_an_SMTP_connection._(#4.4.1)/
Does anybody have any idea whats goin on? Everything seems right to me...
Thanks in advance
Matthew B. Henniges
CoPresident
Axl.net Communications
http://www.axl.net
(203) 552-1714
