Thanks Peter, Greg and Charles!
I will implement qmail using the maildir format. I am using courier-imap
on another qmail server, and it seems to run quite well. Here are a few
snippets from their web site:
* "Multiple applications can access the same Maildir simultaneously without
requiring any kind of locking whatsoever. "
* "It works particularly well over NFS"
* "Ability to restrict the maximum number of IMAP logins, and the maximum
number of logins from the same IP address."
* "Shared folders. With additional server-side setup, folders can be shared
between groups of accounts."
I have thought about a mailing list, but it becomes tricky determining who
has handled a ticket/email without generating more mail. That call center
solution is also interesting, but may be overkill for our needs.
All this IMAP talk raises another question I have - which do most of you
use? [An open ended question that could generate a flurry of responses! ;]
[Actually, a 'poll' page would be a neat idea so that people could get a
good idea of how others are using/setting up qmail.]
../mk
