I encountered this problem not long ago and it was fixed by implementing a split DNS. I would recommend you look into split DNS and see how it would help your mail system resolve the name of the clients. -----Original Message----- From: Kris Kelley [mailto:[EMAIL PROTECTED]] Sent: Wednesday, February 21, 2001 3:58 PM To: QMail Mailing List Subject: Re: Slow connection on send & Server connection closed JK wrote: > 1. From the time <Send> is clicked in Netscape 4.75 on NT, and the > completion takes 15-20 seconds... > > 2. Some of the Netscape users complain that they frequently get error > message indicating that there may be network problem or server may have > closed the connection. > > Can someone tell me where to begin to look to troubleshoot this? How was qmail installed by the consultant? Do you know if it's using inetd or tcpserver (or something more exotic) to listen to the SMTP port? My guess is your server is trying to do ident queries (port 113) which are disappearing into never-never land. tcpserver has an option to disable this, not sure about inetd. ---Kris Kelley