re: issues receiving email

[Robert Lech]

I have a couple of clients that are experiencing a strange problem when
checking mail on our server.  When they click send/receive sometimes it
immediately downloads their email, but other times it brings up a dialog box
asking them for their user name and password.  The user name and password
are already filled in.  When they click ok, it sometimes takes 5 or 6 times
before it goes through.  Other times they click ok once and it connects
fine.

Any suggestions?

Robert.