Not receiving

[Activate]

I have several clients who say that they can send fine but when receiving is
happening it hangs on the first one and then gives up   the error number is
0x800ccc19

Does anyone know if there is a simple answer to this.

Kind Regards

Chris

Chris Green
www.activ8.com
Tel: +44(0)1702-316-963
Fax: +44(0)1702-316-962