Hey Chris,
Could you try using a client that doesn't give friendly errors, such
as Thunderbird or Eudora. Outlook tries to ease the error by making
them sound friendlier, but it makes troubleshooting damn near
impossible.
Output from the smtp log might be useful immediately after the transaction.
Thanks,
Erik
On 8/26/06, Chris Marcellin <[EMAIL PROTECTED]> wrote:
Eric "Shubes" wrote:
Chris Marcellin wrote:
now with regards to smtp-auth. i had a friend from 2 different locations,
setup outlook as per the link above, with the exception of changing the smtp
and pop3 settings in the advanced menu. in the end, he could not log in, and
there is absolutely no record of it in my logs, either smtp or send logs.
and, just to let you know, there is nothing wrong with my logs, i check it
often, and everything is working perfectly there. some help would be greatly
appreciated.
What error was given when he could not log in?
Standard ports?
Firewall?
i attached the image of the error message.
yes, he left the standard ports to default, in the advanced menu
the firewall isn't the problem either.
i'm sorry to be asking about this problem, but, i searched every single
archive, but, to no avail
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