Have them send you a test email and look at the header. It's likely the sender has their emailaddress bufar'd. You can test yourself by setting up a test email box on that domain or another and sending yourself a message from offnetwork (it's what I do).
George. ----- Original Message ----- From: "Eric "Shubes"" <[EMAIL PROTECTED]> To: <qmailtoaster-list@qmailtoaster.com> Sent: Wednesday, August 30, 2006 5:20 PM Subject: Re: [qmailtoaster] invalid sender address format [EMAIL PROTECTED] wrote: >> [EMAIL PROTECTED] wrote: >>>> [EMAIL PROTECTED] wrote: >>>>> Hello, >>>>> >>>>> I am running qmail toaster for a company i work for and am running >>>>> into >>>>> the following random problem. >>>>> >>>>> ./smtp/@4000000044ef7dda2ab1dcec.s:@4000000044ef35420e6d36e4 CHKUSER >>>>> rejected sender: from <[EMAIL PROTECTED]@domain.com::> remote >>>>> <relay01.roc.ny.frontiernet.net:unknown:66.133.182.164 rcpt <> : >>>>> invalid >>>>> sender address format >>>>> >>>>> >>>>> any ideas to why this might happen? Ive taken note that for some >>>>> reason >>>>> qmail attaches the domain twice in this output from my smtp log file. >>>>> >>>>> >>>> Qmail doesn't attach the domain twice, it's the sender who is doing >>>> that. >>>> That's why it's an invalid format - two '@' characters. >>>> >>>> I'm guessing that the sender has '[EMAIL PROTECTED]' in their account >>>> name, >>>> where they should only have 'sender'. >>>> >>>> -- >>>> -Eric 'shubes' >>>> >>> So does this mean that the send would be representing thmeselves as >>> John Doe <[EMAIL PROTECTED]> >> I don't know what you mean. >> >>> or is there a way to make chkusr accept it anyways? >> There is, but I don't think you want to go there. >> >>> every since i upgraded i have had problems with this. >> I don't think it's a problem. Do you know who this particular email is >> coming from? If so, please elaborate. If not, let it go. >> >>> andy >>> >> -- >> -Eric 'shubes' >> >> --------------------------------------------------------------------- >> QmailToaster hosted by: VR Hosted <http://www.vr.org> >> --------------------------------------------------------------------- >> To unsubscribe, e-mail: [EMAIL PROTECTED] >> For additional commands, e-mail: [EMAIL PROTECTED] >> >> > The email is comming from frontiernet.net It is someone trying to reply > to an email a customer of ours sent from the domain > galesburganimalhospital.com which we host email for the customer > > > andy > Ok. It's still my guess that the client software (sender's host) sending via frontiernet.net is configured improperly. Can the person who's sending it verify their configuration with frontiernet.net? Can you help them somehow? I just don't see how it could be a toaster problem. The toaster is doing what it's supposed to do. -- -Eric 'shubes' --------------------------------------------------------------------- QmailToaster hosted by: VR Hosted <http://www.vr.org> --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- QmailToaster hosted by: VR Hosted <http://www.vr.org> --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]