Hi, I need to let you know up front that I'm not one of the qmail masters on here, nor do I know your phpsupport program. But, a file called '.qmail-support' suggests that you have or need to create an email user called "[EMAIL PROTECTED]". Then you'll have or need to create the file called ".qmail-support". In my installations, there are no .qmail-username files created automatically. When you create it, put it in the same directory as your .qmail-default.
A .qmail-username file is used to process other commands for that one email account only. And not for everyone. So with some users, they may not have a .qmail-username. But for this program, you would create .qmail-support and put the lines into it as suggested by that program. Also, their instructions you listed, presume that your ticketing support program is installed on the same server as your qmail. Thanks John On Sat, Aug 9, 2008 at 11:18 AM, senthil vel <[EMAIL PROTECTED]> wrote: > Hi list, > I have planned to implement a ticket tracking system. While > searching in google i got the following link. > > http://phpsupport.jynx.net > > It will also support qmail also it seems. The installation manual > tells like following > > """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" > Last step is setting up your email gateway. > > If your using qmail, simply edit your .qmail-support for the domain > you wish to be your gateway. > Add this line to your dot-qmail. > | /your/path/to/openticket.pl > """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" > > What exactly we should do in our QMT? Or is there any other ticket > tracking softwares which are more compatible to QMT? Thanks a lot in > advance ..... > > Thanks and Regards, > S.Senthilvel, > > --------------------------------------------------------------------- > QmailToaster hosted by: VR Hosted <http://www.vr.org> > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > > --------------------------------------------------------------------- QmailToaster hosted by: VR Hosted <http://www.vr.org> --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
