The receiving server doesn't like the host name it's seeing in the smtp session.

You haven't told me (that I see)
Adam Glass wrote:
Here's the entire error message. The info on conf files I read said to put the IP in the me file if using multiple virtual hosts. For the other files it always said "me or..." and then whatever went in that file. So I thought that meant to put the word me in the file. Maybe it means to just not have that file at all since the me file exists?

Right. In the absence of this file, it uses the contents of the me file.

In the message below, pmcawab is the hostname of our mailserver...

====================
Hi. This is the qmail-send program at pmcawab.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

< <mailto:br...@b2associates.net>br...@b2associates.net <mailto:br...@b2associates.net>>:
Connected to 208.89.132.34 but my name was rejected.
Remote host said: 504 5.5.2 <tel:504%205.5.2> <pmcawab>: Helo command rejected: need
fully-qualified hostname I'm not going to try again; this message has been
in the queue too long.
====================
Thanks again!
--Adam

That's pretty meaningful as bounce messages go.
The receiving server doesn't like the host name it's seeing in the smtp session. So the first thing to do is verify what it's seeing. I can't do that since you haven't told me your domain name.

If you
# telnet my.mailserver.com 25
what do you see after the 220? That should be your fully qualified host name (followed by QMT identification stuff). Change the value in /var/qmail/control/smtpgreeting to contain your fully qualified host name, and I'm guessing that'll fix your problem. I think you'll need to restart qmail after changing this file (qmailctl restart).


On Oct 2, 2009, at 5:35 PM, Eric Shubert <e...@shubes.net <mailto:e...@shubes.net>> wrote:

Adam Glass wrote:
Hello,
We are running qmail toaster with two virtual domain names. We can send mail to most addresses, but now have run into a recipient who rejects our messages. The key phrase in the error message is "need fully qualified hostname".

What is the entire error message? Is it in a bounce message?
Please post the entire bounce if possible.

I think the problem is that some control files have just the server's hostname in them. Those files are: me, defaultdomain, defaulthost, locals, plusdomain, rcpthosts and smtpgreeting.

See the wiki for what should be in these files.

I think the solution is to have the me file contain only the server's IP address, and then change the other files above so they just have the word me in them.

I don't think putting the word me in any file works.

However, I am not sure about rcpthosts (it currently has the two domain names in it - should I leave it alone?) and smtpgreeting (do I just change the first word to me ?).
Any advice would be most appreciated.
Thanks!
--Adam


--
-Eric 'shubes'


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--
-Eric 'shubes'


---------------------------------------------------------------------------------
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(www.vickersconsulting.com)
   Vickers Consulting Group offers Qmailtoaster support and installations.
     If you need professional help with your setup, contact them today!
---------------------------------------------------------------------------------
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