You need to make the change to your chkusr listed in here:
http://wiki.qmailtoaster.com/index.php/CHKUSR_-_Enable_characters_for_Blackb
erry_devices

 

To allow the slash "/" character.  The problem you're having is in this part
of the address:

SRS0=Xqis/d=m2=itarhs.com=j...@srs.bis.na.blackberry.com
<http://myhotspa.com/email/src/compose.php?send_to=john%40srs.bis.na.blackbe
rry.com> 

                         ^ This is your problem

 

 

From: David Milholen [mailto:dmilho...@wletc.com] 
Sent: Monday, May 17, 2010 5:43 PM
To: qmailtoaster-list@qmailtoaster.com
Subject: Re: [qmailtoaster] verizon iphone emails

 

Steve Huff wrote: 

On May 17, 2010, at 4:51 PM, David Milholen wrote:
 
  

I know there something a while back on email for blackberrys and othe pda
type phones.
 I am not seeing any current smtp connections from some phones using
verizon,
The sender is getting a 5.7.1 error message invalid format.
 
I believe there was something that had to be done in the tcprules.
    

 
 
i believe you may be correct.  fortunately the list archives are available
online, and are searchable :)
 
http://www.mail-archive.com/qmailtoaster-list@qmailtoaster.com/
 
the wiki is also searchable!
 
http://wiki.qmailtoaster.com/index.php/Special:Search?search=blackberry
<http://wiki.qmailtoaster.com/index.php/Special:Search?search=blackberry&ful
ltext=Search> &fulltext=Search
 
-steve
 
--
If this were played upon a stage now, I could condemn it as an improbable
fiction. - Fabian, Twelfth Night, III,v
http://five.sentenc.es
 
  

I found it and checked my config and all is good with how I am configured
for the ruleset.

here is a copy of the headers:



Return-Path: <mailer-dae...@myhotspa.com
<http://myhotspa.com/email/src/compose.php?send_to=MAILER-DAEMON%40myhotspa.
com> >
Received: from smtp06.bis.na.blackberry.com (smtp06.bis.na.blackberry.com
[216.9.248.53])
        by myhotspa.com (8.13.4/8.13.4/Debian-3ubuntu0.1) with ESMTP id
o4HLAPvd012366
        for <j...@itarhs.com
<http://myhotspa.com/email/src/compose.php?send_to=john%40itarhs.com> >;
Mon, 17 May 2010 16:10:36 -0500
Received: from as05.bis.na.blackberry.com (as05.bis.na.blackberry.com
[172.20.229.169])
        by srs.bis.na.blackberry.com (8.13.7 TEAMON/8.13.7) with ESMTP id
o4HL9oAM008662
        for <SRS0=Xqis/d=m2=itarhs.com=j...@srs.bis.na.blackberry.com
<http://myhotspa.com/email/src/compose.php?send_to=john%40srs.bis.na.blackbe
rry.com> >; Mon, 17 May 2010
21:09:50 GMT
X-SBRS: None
Received: from smtp01.bis.on.blackberry.com (HELO
smtp01.bis.na.blackberry.com)
([172.20.233.67])
  by as05.bis.na.blackberry.com with ESMTP; 17 May 2010 21:09:50 +0000
Message-Id: <c60b3d$40s...@smtp01.bis.na.blackberry.com
<http://myhotspa.com/email/src/compose.php?send_to=40si00%40smtp01.bis.na.bl
ackberry.com> >
Received: from localhost by smtp01.bis.na.blackberry.com;
  17 May 2010 21:09:50 +0000
Date: 17 May 2010 21:09:50 +0000
To: SRS0=Xqis/d=m2=itarhs.com=j...@srs.bis.na.blackberry.com
<http://myhotspa.com/email/src/compose.php?send_to=john%40srs.bis.na.blackbe
rry.com> 
From: "Mail Delivery System" <mailer-dae...@smtp01.bis.na.blackberry.com
<http://myhotspa.com/email/src/compose.php?send_to=MAILER-DAEMON%40smtp01.bi
s.na.blackberry.com> >
Subject: Delivery Status Notification (Failure)
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
boundary="83aUc.4Xj2bG4Iq.4ecpk.Cui1Oix"
X-Spam-Checker-Version: SpamAssassin 3.0.4 (2005-06-05) on myhotspa.com
X-Spam-Level: *
X-Spam-Status: No, score=1.6 required=5.0 tests=MISSING_SUBJECT autolearn=no

        version=3.0.4
Status: RO
X-UID: 2618
Content-Length: 1961
X-Keywords:

                         
 
--83aUc.4Xj2bG4Iq.4ecpk.Cui1Oix
content-type: text/plain;
    charset="windows-1252"
Content-Transfer-Encoding: quoted-printable
 
The following message to <dmilho...@wletc.com
<http://myhotspa.com/email/src/compose.php?send_to=dmilholen%40wletc.com> >
was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 571-'sorry, sender address has invalid format=
 (#5.7.1 - chkuser)'
 
--83aUc.4Xj2bG4Iq.4ecpk.Cui1Oix
content-type: message/delivery-status
 
Reporting-MTA: dns; smtp01.bis.na.blackberry.com
 
Final-Recipient: rfc822;dmilho...@wletc.com
<http://myhotspa.com/email/src/compose.php?send_to=dmilholen%40wletc.com> 
Action: failed
Status: 5.0.0 (permanent failure)
Remote-MTA: dns; [63.147.8.8]
Diagnostic-Code: smtp; 5.1.0 - Unknown address error 571-'sorry, sender
address has
invalid format (#5.7.1 - chkuser)' (delivery attempts: 0)
 
--83aUc.4Xj2bG4Iq.4ecpk.Cui1Oix
content-type: message/rfc822
 
Received: from srsout022.bisx.prod.on.blackberry (HELO
srs.bis.na.blackberry.com)
([172.20.195.37])
  by smtp01.bis.na.blackberry.com with ESMTP; 17 May 2010 21:09:43 +0000
Received: from bda407.bisx.prod.on.blackberry
(bda407.bisx.prod.on.blackberry
[172.20.234.107])
        by srs.bis.na.blackberry.com (8.13.7 TEAMON/8.13.7) with ESMTP id
o4HL9h3P020655
        for <dmilho...@wletc.com
<http://myhotspa.com/email/src/compose.php?send_to=dmilholen%40wletc.com> >;
Mon, 17 May 2010 21:09:43 GMT
Received: from bda407.bisx.prod.on.blackberry (localhost.localdomain
[127.0.0.1])
        by bda407.bisx.prod.on.blackberry (8.13.7 TEAMON/8.13.7) with ESMTP
id o4HL9gHs022507
        for <dmilho...@wletc.com
<http://myhotspa.com/email/src/compose.php?send_to=dmilholen%40wletc.com> >;
Mon, 17 May 2010 21:09:42 GMT
X-rim-org-msg-ref-id: 238608366
Message-ID:
 
<mailto:238608366-1274130582-cardhu_decombobulator_blackberry.rim.net-124926
29...@bda871.bisx.prod.on.blackberry>
<238608366-1274130582-cardhu_decombobulator_blackberry.rim.net-12492629...@b
da871.bisx.prod.on.blackberry>
Reply-To: j...@itarhs.com
<http://myhotspa.com/email/src/compose.php?send_to=john%40itarhs.com> 
X-Priority: Normal
Sensitivity: Normal
Importance: Normal
To: dmilho...@wletc.com
<http://myhotspa.com/email/src/compose.php?send_to=dmilholen%40wletc.com> 
Subject: Fw: RE: Let me know if you get this
From: j...@itarhs.com
<http://myhotspa.com/email/src/compose.php?send_to=john%40itarhs.com> 
Date: Mon, 17 May 2010 21:10:41 +0000
Content-Type: multipart/alternative;
boundary="part19667-boundary-1875769018-2035629569"
MIME-Version: 1.0
 
--part19667-boundary-1875769018-2035629569--
 
 
--83aUc.4Xj2bG4Iq.4ecpk.Cui1Oix--
 
)


I am still getting 5.7.1 errors for some of these blackberries



-- 
David Milholen
Project Engineer
501-318-1300
Wireless Etc


<<image001.png>>

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