On Wed, 12 Apr 2006, john habermann wrote:

Hi Peter

On 4/7/06, Peter J. Holzer <[EMAIL PROTECTED]> wrote:
On 2006-04-07 14:55:58 +1000, john habermann wrote:

Since the error occurs within less than 1 second of the start of the
transmission, it can't be a timeout. So the connection is probably
dropped for some reason. It is probably best to use a packet sniffer
(ethereal works well in my experience) to check what the client and
server actually send.

I have used tethereal to capture the communication between the server.
This is what I have between the 354 go ahead and the 451 error:

45.636243    10.1.0.10 -> 10.1.0.143   SMTP Response: 354 go ahead
45.636415   10.1.0.143 -> 10.1.0.10    TCP 1847 > smtp [FIN, ACK]
Seq=227 Ack=479 Win=65057 Len=0
45.639529    10.1.0.10 -> 10.1.0.143   SMTP Response: 451 Incomplete DATA

I am afraid it doesn't mean anything to me. Should I try capturing the
full packet information rather than trying just the summary of the
packets.

Well, yes, ... but I think you have shown enough to say that the client has asked to close the connection without sending any data.

What do the client logs say? Do you have a support arrangement with the vendor of the client software?

---
Charlie

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