-------- Original Message --------
Subject: Fw: [QUAD-L] Redman wheelchair opinions please
From: "Quadskydiver" <[EMAIL PROTECTED]>
Date: Fri, July 20, 2007 5:46 pm
To: "Josh Berglan" <[EMAIL PROTECTED]>
Here are a couple replies,
This sure doesn't sound good. Since you are a new dealer for
Redman I thought you might want to check this out. I pray this
could work out in all four parties favor if you were able to
help this lady get her refund. Medical Specialty could get
some great publicity, along with Redman.
If you were able to help Michelle get at least part of the
refund she is talking about. And possibly help Dave get his
chair repaired. It would probably help get a good word out
about your company and Redman. We are members of a worldwide
Quad-list that have many members looking for a reputable DME
Supplier.
That would be before adding me to the list of satisfied
customers. I am always looking for WIN, WIN situations for
everyone. Before moving to Tulsa I was Director of public
relations for the Oklahoma Spinal Cord Injury Association in
OKC, and I am still a member there also.
Glory to GOD & Sincerely, Jim Rice
""I have a dream that one day soon, all people with physical
challenges will be treated equally. I will not let things I am not
able to do yet, Stop what the LORD & I can. !!!" CONFIDENTIALITY
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----- Original Message -----
From: Michelle Carston
To: [EMAIL PROTECTED] ; [email protected]
Sent: Friday, July 20, 2007 10:04 AM
Subject: RE: [QUAD-L] Redman wheelchair opinions please
Let the BUYER BEWARE when dealing with Redman Power Chair!! I
purchased their chair several years ago (paid in full in advance -
Never Again!) because it looked like a great chair from the website
and full-page ads in New Mobility. LONG story short, I refused to
accept the chair the day it was delivered for many reasons, and was
told there would be a restocking fee of 20% - no problem. We
recovered a couple thousand dollars, then waited and waited and waited
only to receive court documents that the company was filing
bankruptcy. Well, they're obviously STILL in business with over
$10,000 belonging to my family, which we will never see again.
I wound up getting a Quickie 646 SE and LOVE it. It doesn't stand,
but oh well. It's exactly what I need. If you want to stand badly
enough, look into standing frames!
If any of you missed my documentary on Discovery Health called
Paralyzed and Pregnant, it will air again on July 31st at 9:00 PM,
August 1st at 12:00 AM, and August 4th at 1:00 PM, all EST. My son,
Pierce, is now 21 months old, runs around like a mad man getting into
everything possible, and loves chasing his Toy Poodle, Duke. I am
still suffering from orthostatic hypotension, and continue to baffle
the medical community. I have posted some pictures at:
www.myspace.com/michellecarston
Good luck in your quest to find the right chair for you!
~Michelle Carston
C-5/6 from diving into a sandbar in the ocean in 1993
Mommy to Pierce Michael, born 10/25/05 via natural delivery
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Thursday, July 19, 2007 3:19 PM
To: [EMAIL PROTECTED]; [email protected]
Subject: Re: [QUAD-L] Redman wheelchair opinions please
i live in phoenix and took my 10 year old manual chair to them to fix
it under their 'lifetime' warranty. they laughed and asked just how
long i thought a 'lifetime' warranty should last anyway. that was
just the tip of an ugly iceberg. better to avoid redman.
dave
In a message dated 7/18/2007 8:30:14 A.M. US Mountain Standard Time,
[EMAIL PROTECTED] writes:
Like W always says repairs, adjustments and service are the most
important thing in deciding on our chairs. I live in WI and have a
redman standing powerchair for three years now. But only seen a
tech 2 times at $500.00+ a visit. If it breaks down they will send
parts but YOU have to get them on. If you live near Arazona
service might be better. I have trouble with not enough tourqe
when needed. There answer is to turn up acceleration. The chair
works good but service sucks here again your location is
everthing.
Tom
c3-4 1998
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