Tom,
I believe you sent this email to the wrong person. I am not Rose, my name
is Bobbie.
Please check your email address.
Bobbie
Smile Everyday
> On Jan 14, 2015, at 9:41 AM, Tom Borcherding <[email protected]> wrote:
>
> Hi Rose,
>
> We will send you a replacement pump, and may want to get the pump you have
> back (at our cost) to evaluate why it is not working.
>
> Please send me an email ([email protected]) with your contact information, and
> I'll have a member of our customer support team contact you to follow up.
>
> I'm sorry for the problem you encountered with the pump, but glad the LTV
> Cushion is working well for you.
>
> Sincerely,
>
> Tom
>
> Tom Borcherding
> President
> ROHO Inc.
> 100 N. Florida Ave.
> Belleville, IL 62221 USA
> [email protected]
> www.therohogroup.com
> 1-618-277-9173, ext. 2006
> toll-free 1-800-851-3449
> mobile 314-378-0051
>
>
> From: [email protected]
> To: [email protected], [email protected], [email protected],
> [email protected],
> Date: 01/13/2015 10:10 PM
> Subject: [QUAD-L] air pump
>
>
>
>
> Hi all, I recently bought the Roho LTV seat cushion. The cushion is fine but
> the air pump does not work. I use my regular Roho cushion air pump and that
> works. Does anyone else have a problem with the LTV pump? I did not want to
> spend the money to send it back (the pump, not the cushion) so I just use my
> other pump.
> The LTV cushion works great when you want to transfer to a fixed, stationary
> seat and then go back to a regular Roho.
> I am glad the air pump works on both the regular as well as the LTV seat
> cushion. Rose
>
>
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