Spoken with them a few times and today they said they will have their rep for my area call me, only downfall is she is on vacation until the 31st. Hoping she’ll call while on vacation J and can speak with the vendor too.
I would like to call the FDA but not sure who/where/division I would need to call. Hopefully rep can tell me. Nicki From: wheelch...@aol.com [mailto:wheelch...@aol.com] Sent: Wednesday, July 19, 2017 3:39 PM To: zoocr...@windstream.net; quad-list@eskimo.com Subject: Re: [QUAD-L] New Chair ? Why not call Invacare directly and get the story from them. Tell them what you want and why you want to. Let them pull while you are pushing. BTW, who's the customer anyway? Customer, is always right. Call Medicare/Medicaid in your state and let them know what the provider is doing to you. Best Wishes In a message dated 7/19/2017 1:58:56 P.M. Central Daylight Time, zoocr...@windstream.net writes: Below is a previous message I sent the quadlist. I decided this morning I don’t even want to demo any chairs. The DME vendor is having problem getting two footrests instead of the platform plate for all 3 chairs. I’ve been in an Invacare Action Arrow Storm for 19 years. They no longer make this chair but the Torque 3 is the same chair, different motor. I called vendor to tell them to order the Invacare but they told me we have to provide reasons why the other chairs won’t work before the FDA will sign off on it (since Invacare is currently under Consent Decree with FDA). So they still want me to demo chairs and come up with reasons they won’t work. I am so frustrated. I know one deal breaker is the armrests because I have a bag that we attach to a particular spot on my armrest and I put my leg bag in it so it is hidden. Their suggestion is to put in on front of seat pan. That won’t work, not even gonna try it, what’s not broke doesn’t need fixed. Also, I believe by having the same base I won’t have to move e-z locks in the floor of my van where as if the other bases are different not only will I have to pay to have bolt added to chair but the expense of moving the bases. Anyone else want to help me come up with reasons why other chairs won’t work? My rear is the one that sits in it so why can’t I just pick what I freaking want? Nicki I’m getting my 3rd chair in 19 years. I have had the Invacare Action Arrow Storm for all 19 years. Invacare got in trouble with the FDA and are under a consent decree with them. My DME is really trying to steer me away from getting an Invacare chair. It would be a Torque 3. I am suppose to be testing it as well as a Permobil C350 and a Quantum Rival. The provider brought out the Quantum on Friday and it has a plate footrest (I have always had 2 footrest which allows me to straddle table posts at restaurants) I don’t even think my feet would stay on a center mounted foot plate. They were suppose to bring the Invacare first and the employee agreed he didn’t think my feet would stay on the plate. He even told me that the motors in the Rival go out but I didn’t hear that from him. The DME supplier is trying to get footrests for the demo chairs but said they can only get 1 side for the Invacare. Would love input on any of these chairs.
